Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

January 22, 2021

The team is extremely helpful and sorted out all our questions in a timely manners. Will recommend this app as long as it meets your needs.

Wonder 18
Malaysia
About 1 month using the app
Zapiet replied January 27, 2021

Hey guys,

Thank you so much for the lovely review!

It was a pleasure to help you get everything sorted and I wish you every success with the business! We are always here if you have any other questions.

Charlie

March 26, 2018

This app delivers exactly what you think it would do. We had a couple of problems/bugs after install but the support team helps us to solve these. Just be careful if your Shopify theme isn't from the official Shopify website.

Talking about the support team, they're friendly and answered my interrogation in an ok time. (1 or 2 business day)
They have been able to customise their app to our store, and it's very appreciated!

Would recommend for our futur customers!

Jardinerie Fortier
Canada
About 1 month using the app
September 12, 2018

Great app, has solved me a lot of problems. Special thanks goes out to the support team, specifically Sam, who is solving problems every hour of the day. This app might not work straight away with third party shopify themes, that have been bought in Themeforest, but thank God - we have Sam who is on top of his game from dusk till dawn (and possibly 24/7)! :)

Rebels Pizzeria & Pancake House
United Kingdom
About 1 month using the app
April 19, 2022

Amazing customer service. Klaudia helped me troubleshoot my issue from start to finish and made sure everything was working perfectly. So thankful for this app and its passionate developers!

Oak & Aspen Soapery
Canada
30 days using the app
Zapiet replied April 20, 2022

Hi Kelsey,

We really appreciate the lovely review ❤️

Please feel free to reach out should you need any help or have any questions!

Thanks,
Klaudia

June 28, 2015

App works perfectly, The support team as been so helpful and answered all my questions very quickly. I strongly recommend this app!

Fbbuch
United States
30 days using the app
June 30, 2020

Excellent app! Transformed how we do business! This app has allowed us to give our customers the option for delivery or store pickup with great user experience. We can control the delivery and pickup slots and it's great to be able to view all orders for each slot in the admin. It does require being quite tech savvy to get set up but customer service have been brilliant with any questions or problems I've had with set up. Thank you! Keep up the great work.

TheCakeryLeamington
United Kingdom
29 days using the app
April 13, 2015

Great customer service, easy install. Was looking for an app like this that would let the customer bypass having to put in their shipping info and finally found the best app for that. Couldn't be better!

The Austin Winery
United States
29 days using the app
August 14, 2021

Great app and great, friendly service. We used this app to for its calendar feature and it was such a breeze to install. Also I have to say the staff are very friendly, and always ready to help. Would recommend to anyone!

The Graze Anatomy
Canada
29 days using the app
Zapiet replied August 16, 2021

Hi there,

Thanks so much for the amazing review!

I'm so happy you liked our app and our support.

We'll be here should you need anything else— ready and happy to help!

Have a lovely day,

Marija

March 24, 2023

I've been using this app for multiple stores for multiple years and it never lets us down. Great app, great support!

IJssalon Fragola
Belgium
29 days using the app
Zapiet replied March 24, 2023

Hi there,

Thank you for your kind review! It was my pleasure to help you with Store Pickup availability settings! :)

If there is anything else we can help you with, let us know!

All the best,
Jelizaveta

May 31, 2021

Brand new customer. Zapiet team extremely helpful - team worked hard until all things resolved. Played back problems to make work process extremely efficient. Solved issue immediately. Happy Customers.

bradleystreetbaker.com
Australia
28 days using the app