Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,681)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex order, delivery, and pickup operations. It's noted for its intuitive setup, customization options, and seamless Shopify integration. The customer support is particularly valued for its responsiveness and helpfulness in optimizing app usage. Merchants appreciate the app's flexibility and reliability, which adapt well to Shopify updates, ensuring smooth operations.

February 1, 2025

Great help! Excellent at his job. Give this guy a raise!

81 Petals
Canada
About 5 hours using the app
Zapiet replied February 5, 2025

Hi Amanda,

Thanks for that awesome review - will definitely be showing it to my boss! (: It was a pleasure getting you all set up with your rates and API key. Always here to help if you need anything else!

Have a great day!
Gab

October 22, 2024

great help from the support team

Cakery Copenhagen
Denmark
Over 1 year using the app
Zapiet replied October 24, 2024

Hi there! Thank you so much for taking the time to write such a fantastic review. It was a pleasure assisting you with the Zapiet - Pickup + Delivery app.

Feel free to reach out anytime you need help—we’re always here for you!

Warm regards,
Betty

September 12, 2024

Kitty has been really helpful trying to resolve an issue keeping us updated along the way. Great service, keep up the good work!

Urban Tropicana
United Kingdom
Almost 2 years using the app
Zapiet replied September 20, 2024

Hi Lewis,

Thank you so much for taking time to leave us a lovely review. It was a pleasure working with you to isolate the issue on your store and I appreciate your patience while the development team worked to resolve it.

Please do not hesitate to reach out in future if there is anything else we can assist you with.

Best wishes,

Kitty

November 20, 2024

Great support

LINS-Antwerp
Belgium
Over 1 year using the app
Zapiet replied November 25, 2024

We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help!

-Jeanette

Edited October 11, 2024

Betty was very helpful, I had run into an issue with items not being listed as available for in store pickup before but couldn't remember how to fix it. They helped me out quickly and did a thorough check of my site going above and beyond to streamline something else that wasn't even my main concern.
Thanks!

Forest & Flour
United States
7 months using the app
Zapiet replied September 6, 2024

Hi there! Thank you so much for writing such a wonderful review for us. We are happy to have helped you set up your Zapiet Pickup + Delivery app. Feel free to reach out anytime you need a hand.

Warm regards
Betty

September 19, 2024

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

The Meat House Market
United States
Over 6 years using the app
Zapiet replied September 22, 2024

Hi Scott,

Thanks a lot for the awesome review!

I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll be there for you and happy to help

-Steph

November 4, 2024

The customer service is excellent, we got the instant respond from customer services Sandy, helping us to quick fix the bugs quickly. The app itself is powerful, especially if you want to enable delivery and pickup for your customers.

Meal Ordering
Hong Kong SAR
About 8 hours using the app
Zapiet replied November 6, 2024

Hello Louis,

Thank you for your kind review! I am glad that I could help you with our Zapiet - Pickup + Delivery app and that you are satisfied with its performance.

All the best,

Sandy

February 2, 2025

Amazing Customer Service

Liquidation Rugs
United States
1 day using the app
Zapiet replied February 4, 2025

Hi Christopher,

Thank you so much for taking the time to write a review! It was my pleasure to help set up your store's pickup and local delivery. I'll always be here to help if you need anything!

Have a great day!
Krisitne

October 22, 2024

Easy, quick and nice support

Boucherie Sologne Frais
France
3 months using the app
Zapiet replied October 29, 2024

Hi Hippolyte,

Thank you so much for your 5 star review!

I greatly appreciate you, you're so lovely to work with. 🥰

We're always here for you in case you need help or assistance. ☺️

Warm regards,
Kristine

October 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
United States
2 months using the app
Zapiet replied November 1, 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo