Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,308)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery management, noting its robust features like flexible scheduling and seamless Shopify POS integration. It excels in handling complex shipping needs and improving operational efficiency. The support team is praised for being responsive, knowledgeable, and proactive in resolving issues, significantly boosting merchant satisfaction and customer service quality.

October 10, 2024

This app and the tech support are life savers for any business with delivery dates! Love love love. We used to be with a different app for 5 years but were not happy with a few things, switched to Zapiet and fell in love. So much in terms of functional things and possibilities - this app literally runs our business and open doors to the new sales opportunities.
Sebastian and Gabriel are TECH GODS ...

Nectar Flowers Ottawa
Canada
5 months using the app
Zapiet replied October 14, 2024

Thank you so much for your amazing review!

We're thrilled to hear how much you love Zapiet - Pickup + Delivery and that it's making such a positive impact on your business.

...
March 31, 2025

the agent was very responsive, answered all my questions and fixed my issues.

Hédonie Paris
France
4 days using the app
Zapiet replied April 1, 2025

Thank you Sylvie for your kind words and for taking the time to leave a review for our Zapiet - Pickup + Delivery app (:

Please do not hesitate to reach back out if you have ...

December 29, 2024

Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!

Polly's Pantry
United Kingdom
Almost 3 years using the app
Zapiet replied January 2, 2025

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were set up your local ...

April 28, 2025

Good app, an good customer service, thanks for the job you do so kindly.

Metanoia & Vie
France
2 days using the app
Zapiet replied April 30, 2025

Hi there,

It was a true pleasure to help you with your store. Thank you for taking the time to write this review with such kind words.

If you need anything in the future do ...

January 9, 2025

Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.

Être Patisserie
Malaysia
About 14 hours using the app
Zapiet replied January 15, 2025

Hey there,

Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional ...

August 10, 2024

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
United States
Over 5 years using the app
Zapiet replied September 8, 2024

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We ...

January 10, 2025

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Brownstone Botanical
United States
5 months using the app
Zapiet replied January 17, 2025

HI Molly,

Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to ...

March 27, 2025

Great Help, solved all my issues

Vape Cloud
Canada
11 months using the app
Zapiet replied March 29, 2025

Hi Chance,

Thanks a lot for the awesome review!

It was a pleasure working with you to get our app setup to work with your site and provide solutions that work for you.

And ...

April 14, 2025

提供及时又专业的帮助

Sweet Mickie
Australia
Almost 6 years using the app
Zapiet replied April 16, 2025

Hi there!

We really appreciate your 5-star review—thank you! It means a lot to us that you took the time to share your experience. Feel free to always reach out to us ...

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne