Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,768)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery operations, noting its robust features such as multiple options, Shopify POS integration, and a scheduler for managing times. It's praised for its user-friendly interface, reliability, and superior performance compared to Shopify's native functionalities. Exceptional customer support is also a key highlight, with the team noted for their responsiveness and effectiveness in issue resolution.

November 11, 2024

Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul

Little Italy Ltd
Ireland
About 3 years using the app
Zapiet replied November 13, 2024

Hi Bettina,

Thank you so very much for taking the time to leave such a lovely and kind review.

It was a real pleasure chatting and helping you to get all 3 methods back up ...

October 22, 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Shirley's Popcorn
United States
Over 4 years using the app
Zapiet replied October 24, 2024

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m ...

March 17, 2025

great support with any inquiries on the app

Foam Party Hats Inc
United States
25 days using the app
Zapiet replied March 19, 2025

Thank you so much for leaving us a 5-star review!

We truly appreciate your kind words and are thrilled to know you had a great experience. Your feedback means a lot to us, ...

March 29, 2025

Laura was the best clear and efficient communication

Jean-Pascal Florist
United States
26 days using the app
Zapiet replied April 1, 2025

Bonjour Jean-Pascal,

Thank you so much for your wonderful review! It was a pleasure helping you set up your delivery schedules and slots. Please don't hesitate to reach back ...

Edited February 24, 2025

Great help! Excellent at his job. Give her a raise!

81 Petals
Canada
24 days using the app
Zapiet replied February 5, 2025

Hi Amanda!

Thanks for taking the time to leave such an amazing review! I'm so glad we got everything set up for Pickup, Local Delivery, and Shipping in your store! I know ...

Edited February 27, 2025

We had so much help from Angelo today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Angelo

Woodbourne Deli
Isle of Man
12 months using the app
Zapiet replied November 19, 2024

Hey Dave,

Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you, especially the pickup address and wording at checkout!

If you ...

February 4, 2025

Amazing Supportt!!! Leo was kind, patient, and incredibly helpful. Thank you for the support.

Clover Farms of Florida, LLC
United States
About 2 hours using the app
Zapiet replied February 6, 2025

Hi Kyle!

I just wanted to say a big thank you for taking the time to leave us a review! It was a pleasure working together to get your Shipping profiles all sorted out.

If ...

November 20, 2024

Stephane was very helpful, slove the problem in minutes. Great Job!

SOSWEET
Canada
8 months using the app
Zapiet replied November 25, 2024

Hi Zhimin,

Thanks for taking the time to leave such an awesome review!

It was a pleasure helping you with your inventory integration query and should anything else come up, ...

October 16, 2024

The function and utility of this app are near worthless for my team. We needed it simply to have the option for local pickup to be ready at a later date, as our items are largely custom made. Email notifications we're failing. SMS Notifications never worked and we have been in communication with the team at Zapiet since June regarding this massive problem in notifications to clients. Essentially ...

That Glasses Guy Optique De Luxe
United States
4 months using the app
Zapiet replied October 18, 2024

Hi,

Thank you for leaving your honest feedback about our app!
While we are pleased that you are satisfied with the flow and layout of the app, and the ease of setup, I want ...

December 2, 2024

All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!

Bloom Ranch
United States
6 days using the app
Zapiet replied December 5, 2024

Hi,

Thank you for the great review!

We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us. ...