Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.
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Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.
Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for ...
Amazing app and especially customer service is great!
Hey Misuzu,
Thanks a bunch for the kind words! I’m glad we were able to get your pickup and delivery rates working! The details you provided helped me set up your shipping ...
Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply:
Hi Emmanuelle,
Thank you so much for the 5 star review! 🤩
I greatly appreciate you! 😍 It was indeed a pleasure helping you with ...
Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!
Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.
Best wishes,
Zapiet Team
I am not only impressed by the app itself but the customer service is the cherry on top! Add this app NOW!
Hey Melissa,
Thank you for the 5 stars! I’m glad we were able to work through the product availabilities and how to offer pickup or shipping. Your partnership and the ...
I love the customization and support is TOP NOTCH!
Hi Nikki,
Thank you very much for taking the time to leave a review!
I'm really glad to have been able to help you sort a few different things out on your site with our ...
Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!
Hey Meg!!
Thanks for taking the time to leave a reaview. It was my pleasure to help you double-check your Zapiet setup. (:
I hope your business continue to grow as your ...
I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.
Hi,
Thank you so much for your amazing feedback!
I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We ...
Issue solved thank you!
We truly appreciate your 5-star review, Angely! If you ever need anything, we're always happy to help!
-Jeanette
Main reason for taking stars off is that some basic features are restricted to their most premium 'professional' plan that costs more than double. I am paying for a monthly service and expect access to the basic features, instead it feels petty when trying to change a setting or use a feature and to get prompted that I need to upgrade to their Pro plan. Examples:
- You cannot download the " ...
Hi there,
Thank you for sharing your feedback regarding the features available in our plans. We understand your concerns about needing to upgrade to our Pro plan to access ...