Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.
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I have used several shipping apps now and have been using Zapiet for about 6 months and I love it. It is super easy to set up and use and I recently added another custom options app to my website which was interfering with the shipping functionality. Stephane from Zapiet jumped in there straight away and was able to assist in solving the issue in a matter of minutes. Super happy with the support received and definitely recommend this app to anyone who is looking to add some great shipping options to their website!
Hello Michelle,
Thank you for your awesome review!
We're so glad that Zapiet - Pickup + Delivery has been helpful for you. Your thoughts and feedback mean a lot to us and If you have any ideas on how we can make the experience better, we'd love to hear from you.
Thanks again
-Steph
The app is fairly easy to use and the support team is very helpful!
Hi Brian,
Thank you very much for taking the time to leave such a nice review!
I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!
Thank you John for the lovely review, it's very much appreciated!
I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.
If you have any questions or need any assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Excellent App and support is top notch!
Thank you for taking the time to leave a review, it's much appreciated!
I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.
Any other questions or any further assistance, please do not hesitate to reach out.
Warm regard,
Jessica
We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.
Hi Nathan,
Thank you sincerely for taking the time to share such a wonderful review!
It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.
Warm regards,
Jessica
the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.
Hi Vincent,
Thank you very much for your awesome review
It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help!
-Steph
Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.
Would definitely recommend to anyone!
Thank you so much for your glowing review! Your recommendation means a lot to us!
We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.
If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!
- Klaudia
I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.
It's a rare thing.
Hello Paul,
Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.
We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!
Best!
Diego
Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)
Hi Eli,
Thank you very much for taking the time to leave such a lovely review!
It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature.
Any other questions or any assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!
Thank you very much Aimee for your kind words and lovely review!
It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.
If you have any questions or need any further assistance, please do not hesitate to send a message.
All the best,
Jessica