Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,662)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

August 10, 2024

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
United States
Over 5 years using the app
Zapiet replied September 8, 2024

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help.

Warm regards,
Pavlo

September 29, 2024

Awesome service - issus sorted within 10 min on Sunday.

eaterysupply
United Kingdom
About 2 months using the app
Zapiet replied September 30, 2024

Hi Muhammad!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and got this sorted out in no time!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

September 5, 2024

Quick Response to Any Issues. Easy to Use.

The Grainery Greenhouse
United States
Over 4 years using the app
Zapiet replied September 8, 2024

Thank you Joshua for taking the time to leave a review!

I'm really glad to have gotten you onto the latest version of our Zapiet - Pickup + Delivery app so that you, your store and customer's can take advantage of the best performance, stability and rates and also that you have all the latest fixes & features available.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks again,
Jessica

August 5, 2024

Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.

Blume Haus Fine Flowers
United States
Over 6 years using the app
Zapiet replied August 7, 2024

Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience!

-Jeanette

November 3, 2024

good help

Gjenbruksgiganten
Norway
2 months using the app
Zapiet replied November 7, 2024

Hi!

Thank you so much for your kind review. We're thrilled you found our support helpful with the Zapiet - Pickup + Delivery app!

If you have any other questions or need further help, please don't hesitate to reach out.

Kind regards,
Leo

September 5, 2024

Have you ever contacted any of the suport team ask for Laura who is great!

Design 4 print
Netherlands
3 months using the app
Zapiet replied September 8, 2024

Hi Sander!

Thank you for your kind words! I'm thrilled to read that you had a positive experience with our support team and app. 🙌

If you need any further help or have more questions, please feel free to reach out. We're here to help!

Wishing you a wonderful day!
Laura

September 4, 2024

Very prompt and helpful - Thank you Klaudia

The Capitol Kempinski Hotel Singapore
Singapore
About 4 years using the app
Zapiet replied September 9, 2024

Thank you for your kind words!

I'm glad I could assist you promptly and help resolve the issue with your pickup and delivery rates. It turned out that one step was missing in the integration with Intuitive Shipping, and I'm happy we could get that sorted for you.

Please don’t hesitate to reach out if you need any further assistance!

Klaudia

September 25, 2024

Quick and helpful info. Together we got the problem solved

My Store
Belgium
1 day using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue.

Feel free to reach out to us anytime!

Best regards,
Betty

October 21, 2024

very helpful customer service

Neighborhood Wines
United States
11 days using the app
Zapiet replied October 24, 2024

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and we were able to set up all the rates you needed for shipping, delivery and pickup!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

August 30, 2024

Thank you for your support!

Blossom Moments
Canada
Over 4 years using the app
Zapiet replied September 2, 2024

Thank you Pavel!

So glad to have been able to help you update our Zapiet - Pickup + Delivery and get all of your rates up and working!

If you have any questions or need any further assistance, please send a message.

Warm regards,
Jessica