Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

March 19, 2020

This app helped us offer a new service at a crucial time for our business. Customer service was top notch as well!
Fully recommend!

Signature Brew
United Kingdom
23 days using the app
Edited November 13, 2019

Customer service is honestly the best i've had with any app. They went into my website and made sure the whole system was setup properly. Huge shoutout to Ismail!

TAK3 ACTION
Canada
23 days using the app
March 19, 2016

I absolutely LOVE this app. Not only does it have everything I need to run my delivery service, but the developer Andy has been so helpful! On the day of my store launch, he was available within minutes to put out my "fires." He has also been very open to recommendations on how to make the app better and is even incorporating some of the ideas.

Doodles Delivery
United States
23 days using the app
June 2, 2022

Service client très habile ! J'utilise Zapiet pour configurer le retrait en magasin et la livraison sur ma boutique, c'est pratique !

arnaud-larher
France
22 days using the app
Zapiet replied June 3, 2022

Bonjour Aurélien,

Je vous remercie pour ces gentils mots. Nous sommes contents de lire que nous vous offrons l'opportunité d'offrir ces différents méthodes !

Au plaisir,

Sandy

March 25, 2021

The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!

Uramaki Handmade Sushi Nottingham
United Kingdom
22 days using the app
Zapiet replied March 29, 2021

Thank you sooo much for the kinds words!

I'm happy we were able to get everything setup the way you wanted and I thoroughly enjoyed our setup session together!

My team and I will remain available should you need any help or guidance and to help your business grow in the future :D

Steph

September 11, 2020

This app actually suits all my needs especially during this pandemic period where delivery, shipping and local pick up can get a bit tricky.

Also, the team over at Zapiet is super helpful, shoutout to Robert Phu. He's the man you can count on if you ever encounter any setup issues or matters related to their products.

Hope you could have a new app on the booking system, will totally use you guys as an integrated service.

Mad About Sucre
Singapore
22 days using the app
Zapiet replied September 15, 2020

Hi there,

Thanks so much for your kind words and the feedback—I’ll make sure Rob sees this review.

We’re proud to be a part of your operations, and it warms my heart to see we’re helping you navigate through this odd year.

A booking app is something we’ll definitely consider making in the future.

All the best,

Sebastian

October 4, 2022

Jessica gives great customer support, 10/10 The app works well and meets the needs of my clients, I will continue to refer your app.

lucky's-doughnuts-lonsdale
Canada
22 days using the app
Zapiet replied October 26, 2022

Hi Thor,

Thank you so much for your review and kind words.

If you have any other questions regarding our Store Pickup + Delivery app, please do reach back out!

Best wishes,
Jessica

March 2, 2015

Brilliant app and Andrew more than happy to assist, I can highly recommend,.

Mettrick's Butchers
United Kingdom
22 days using the app
March 27, 2020

Incredibly easy to set up, brilliant support for when I got stuck. Very customisable and solved the problem that was necessary for my store.

Ruxley Direct
United Kingdom
22 days using the app
October 18, 2023

This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.

Fun Place
Ireland
22 days using the app
Zapiet replied October 22, 2023

Hi Dave,

Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!

It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.

We appreciate your business and look forward to helping you in the future.

Best regards,
Ismail