Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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We understand that it's super hard to make a guide that works flawlessly as the theme developers constantly update their code bases without informing the app developer. The founder Andrew, and his team responded in a matter of hours and were really hands on on solving the issues.
We really appreciated working with them, and we can DEFINITELY RECOMMEND working with the app and the Zapiet team.
Hi Alexander,
Thank you so much for your kind words! I'm really happy we were able to connect and get the app installed perfectly on your store.
If you ever need anything else please be sure to let me know. Both myself and my support team are available 24/7 to lend a hand :)
Thanks,
Andy
Very useful, quick and precise reply ! I was looking for some information for shipping. Won't hesitate to use your service again.
Hi there,
It was lovely chatting with you earlier and I'm so glad to hear that I was able to answer all of your questions regarding shipping
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
due to the corona crisis our restaurant had to close! We setup a new webshop for people to order our food online and pickup or let it be delivered. The ZAPIET App made it a charm to install a working delivery and pick up system in an hour or less - and with the 2 questions i had, Stephan from their team helped me immediately and solved the issues i struggled with!!
Totally 1000 Sticks!! This App and the people behind it are worth every penny!!!
THANK YOU SO MUCH!!
Jelizaveta was very very helpful and patient with me. She walked me through everything step by step. Thank you so much! App works great!
Hi Jarrod,
Thank you so much for your kind review! I'm glad to hear that I was able to help you with your Zapiet - Pickup + Delivery configuration!
All the best,
Jelizaveta
Excellent and fast support. The app is very straight forward once you get used it is. The team is always willing to take the time to show you what is going on.
Hi,
Thank you for your review! It was our pleasure helping you.
Best wishes,
Bogi
This app helps us to streamline our local deliveries. It integrates with our local delivery platform, Roadie. Stephane was extremely helpful in getting our storefront set up with what was needed to streamline our deliveries. I was able to work directly with someone over chat for a half hour to get everything configiured!
Hi there,
It was so nice chatting with you today :)
Thank you for your review and if you have any other questions, please do not hesitate to jump back on the live chat or send us an email to support@zapiet.com.
Regards,
Jessica
Very quick responses from the support team. Always friendly and helpful when I've spoken with them.
Stephane was a phenomenal support specialist. We solved 2 issues via screen sharing and he was extremely patient and helpful. This app can accomplish a lot, and has great people backing it to make it sure it all works smoothly. 10/10 recommend! - Michael
Hi Michael!
Thank you very much for the kind words.
We are all passionate about our products and the work we do. It makes me happy to see that it translates to a good experience not only for us, but the people we work with!
Stephane
Best app for scheduling order! Not only it has a rookie-friendly interface and setting page, but the technical / customer service team are nice too. It usually solve my problem within 1-2 days. Great job!
Hi there,
Thank you for leaving a review of the app! Glad to hear you're finding it useful for your business :)
Thanks for the feedback about the user interface and your interactions with our team!
Best wishes,
Bogi
I am getting ready to launch my Shopify store and have been working with Sam to set up the app to work with all the quirks of my business. He has been incredible! Quick to respond, addresses all of my questions, and works really hard to get the app to do what I need it to do. The level of customer service is extraordinary -- and very much appreciated! I am super excited about this app. I think it will be perfect for my business!