Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 7, 2020

Have been using the app for the last two weeks, and despite a bumpy start - hats off to the team at Zapiet for their hugely responsive customer service. Instant, patient and genuinely helpful replies as we wrap our heads around how to get set up. So far this app does everthing we need.

Prestige Patisserie
United Kingdom
20 days using the app
November 21, 2019

The team helped me super well on all fronts. The service is very fast, nice and kind help. Thanks for everything!

A Cup of Cake
Netherlands
19 days using the app
November 30, 2023

Stephane Was a huge help! super insightful and offered a ton of support along the way!

ECB Wholesale
United States
19 days using the app
Zapiet replied December 4, 2023

Hi Matt,

Thank you very much for taking the time to leave us such a wonderful review

If anything ever comes up, or if you have any questions, please do not hesitate to reach out!

Steph

January 10, 2019

This app is really useful and fit to our need! Also, we really appreciated the Zapiet team for their prompt response to help with all technical issues and make sure that it all works out, especially to Andrew. Outstanding service. Highly recommend!

Rootastes - Make Corporate Lunch Healthier
United States
19 days using the app
February 11, 2023

Great product, solved so many cart & checkout issues for us. Support team were a great help with hours of chat and emails.

The Compassionate Kitchen
Australia
18 days using the app
Zapiet replied February 11, 2023

Hi Stephen!

On behalf of our Zapiet team, thank you so much for such a thoughtful review!

It was a pleasure helping you with our Zapiet - Pickup + Delivery app and your checkout today.

Please reach out to our team whenever you require further assistance in the future.

Thanks for your time and have a great day ahead,

Krystabel

April 8, 2020

This app does exactly what we need it to do, and the support is awesome! We had a few questions that they were able to help us with quickly.

Maple Leaf Home Gardens
Canada
18 days using the app
March 26, 2021

Luke from customer service was amazing, helped me within 2 min, I was panicking because I could not see my cart and in a matter of 10min it was up and running again, the app is easy to use and I am very pleased with the service. I would definitely recommend over the other calendar apps around (I have tried 3)

EveryCake.co.uk
United Kingdom
17 days using the app
Zapiet replied March 29, 2021

Hi Elias,

Thank you so much for the lovely review. I'm glad we were able to resolve your issue so quickly, and that you're enjoying using our app.

If If you ever need any further assistance, then we're just a message away.

Best wishes,

Luke

February 10, 2022

Oh Jessica was an amazing help. This app is just what we needed for our popup shops and allowed us to have both pickup and shipping without crippling our inventory offering

MetaFactory
United States
17 days using the app
Zapiet replied March 7, 2022

Hi there,

Thank you for your very kind words and lovely review.

It was a pleasure chatting with you earlier today and if you have any other questions or need any further assistance, please do not hesitate to reach out.

Best wishes,
Jessica

March 19, 2020

We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to remedy the problem I was having quickly. The app is working well and we are getting positive feedback from our customers.

Mystic Elements
United States
17 days using the app
April 8, 2017

This app is right next to perfect!No words to describe the functionality, customer support and how friendly they are! The app works incredibly perfect, no issues or errors, excellent performance on all desktop,tablet and mobile versions plus the founder of the app dedicated his precious time to help me with some really demanding stuff I had!

Greek Cuisine Vaud
Switzerland
16 days using the app