Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,562)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

May 2, 2015

Great Customer Service. The best I've experienced in Shopify so far! The app has just been set up, and so far it seems to be working perfectly.

Thank you Andy!

SUSHIYA - ORDER SUSHI ONLINE
India
About 19 hours using the app
March 31, 2022

I loved the support Klaudia gave me to customize the widget to my need. Tried 10 different apps for local pick up and this is definitely the only one that looks great and is also bilingual.

Hélico
Canada
About 9 hours using the app
Zapiet replied April 1, 2022

Hi Steph,

Thank you for the kind words and for choosing to go with our app!

It was a pleasure assisting you with matching our widget's colors to your store's.

Please feel free to jump back on chat should you need anything else.

Have a great day ahead,

Klaudia

April 21, 2021

Stephanie did an excellent job helping to sort out some issues we were having with multiple locations. Great customer support and service.

Sunshine Daydream
United States
About 7 hours using the app
Zapiet replied October 23, 2023

Thanks for the lovely review!

It's always nice to see our merchants giving such wonderful feedback on not just our products but our teams as well

-Steph

September 19, 2023

Wow! I received the best support. They guided me through everything and took care of setting up most of the configurations. I really appreciate it. Thank you!

Whiskful Thinking Cake
United States
About 7 hours using the app
Zapiet replied September 24, 2023

Hi Korey,

I truly appreciate your review!

It's been a pleasure to assist you, and I'm thrilled to hear that I've been able to provide you with the support you needed with Zapiet - Pickup + Delivery.

If there's anything else you require, please don't hesitate to reach out to us.

Warm regards,
Pavlo

March 2, 2023

What an amazing customer support! Whille setting it up, I felt like I have my own development team sitting next to me.

Mahalle Dubai
United Arab Emirates
About 6 hours using the app
Zapiet replied March 6, 2023

Hello Burak,

Thank you for these lovely words ! It was a pleasure to help you configure our apps ( Zapiet - Pickup + Delivery and Zapiet - Rates by Distance ) to match your needs. I'll be there if you have any more questions.

Thank you,

Sandy

November 14, 2022

very comprehensive pickup and delivery options. super helpful staff -- Jessica has been fantastic in solving my problems.

BLOOMS & BLOSSOMS
Hong Kong SAR
About 4 hours using the app
Zapiet replied November 14, 2022

Hi Ivy,

Thank you very much for your kind words & review.

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Cheers,
Jessica

May 18, 2021

Super useful for navigating customers so they know when their delivery is due and what day. I had some issues but lisa was so helpful, the online chat is really good

Purely Raw
United Kingdom
About 4 hours using the app
Zapiet replied May 24, 2021

Hi there,

Thank you for the lovely words. It was an absolute pleasure to meet you in the live chat. Should you have any further questions, we would be more than happy to hear from you!

Best regards,

Lisa

May 4, 2022

Cette application est vraiment géniale et répond parfaitement à mes besoins. Ça vaut bien plus le coup, plutôt que d'upgrade son abonnement Shopify. en plus le SAV est hyper réactif, mention spéciale à Jessica qui m'a dépannée super rapidement ! Je recommande vivement :-)

ohmycooks
France
About 3 hours using the app
Zapiet replied May 17, 2022

Merci pour vos aimables paroles et une merveilleuse revue.

Si vous avez d'autres questions, n'hésitez pas à nous envoyer un message.

Bien à vous,
Jessica

October 8, 2020

Fantastic app and fantastic service. Ronan and Sandy are both top notch, without a doubt. Thank you for your excellent customer service!

Nook
Canada
About 2 hours using the app
Zapiet replied October 8, 2020

Hello there,

It was great working with you in preparation for the launch of your store! Don't hesitate to let us know how it went!

We'll be here if ever you need anything else :)

Wishing you a lovely day,

Sandy

Edited August 17, 2017

There was a small problem in the way my theme was configured so the guys logged in remotely and set up the whole thing for me using the settings i had tried to use before hand. Superb service, done quickly as well, I would recommend the team to anyone with Shopify accounts A++

Jl Fishing Tackle
United Kingdom
About 1 hour using the app