Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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I don't know where to begin because this Team is AMAZING. They have helped me beyond words setting up this App. Any request was responded to in a timely manner and they took away so much of the headache by giving them access and letting them what they do best. Install and work on their app. The service goes over and beyond and I will forever be using them with our website. We Offer Local Pick up and Shipping and they have helped set everything up and it runs flawless. If you have any doubts about installing and using their services, don't. They are worth every penny and more. Thank you all again for your help! - CaseBakes
Hi there,
That's some amazing feedback, thanks so much for taking the time to leave it!
So happy to hear that our team were able to help you get everything set up!
Best wishes,
Bogi
This is a really cool app and it suits my need exactly. Also the customer support from zapiet is just brilliant. They had a lot of patience to help me setup the app according to my requirement. Good job guys. Way to go
Hi there,
We're so happy to hear our app suits your needs!
Thanks so much for your amazing review—it was our pleasure guiding you through the setup.
If you need anything else, we're here for you.
Have a great day,
Marija
I am thrilled to provide super positive feedback about Maria, who provided exceptional support yesterday. I had several issues that needed urgent attention, and Maria's response time was lightning fast. Her level of expertise was evident as she quickly diagnosed and solved all of my problems, leaving me feeling satisfied and relieved.
Maria's positive attitude and willingness to go above and beyond made my experience even more enjoyable. She was patient, kind, and understanding throughout the entire process, making me feel like a valued customer.
Overall, Maria's outstanding support exceeded all of my expectations, and I could not be happier with the level of service she provided. Her professionalism, expertise, and exceptional customer service skills are a true asset to your organization. Thank you, Maria, for making my day better with your help!
Hello there!
Thank you for your kind words ✨ I really enjoyed assisting you and helping you out with our app configuration! Please do not hesitate in reaching back to our support team should you need anything down the road!
We are always happy to help out
Best,
María
We are using this app to deliver locally and set parameters around that. The support team has been incredibly responsive and helpful in tweaking it over the last 30 days as we test its usability. We're very happy now with how it works for us. Especially appreciate that they proactively follow up when I contact them, then get distracted by the many other balls in the air running a business. They don't let issues fall through the cracks. Great job Zapiet!
Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!
Hi Therese,
I am delighted to see your review!
It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!
Warm regards,
Pavlo
Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!
Hi Wazim,
Thank you for the awesome review!
I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one
Rest assured that if anything comes up, we'll be there for you
Steph
Zapiet support team are efficient and friendly, happy to help no matter the issue. Thank you so much!
Hi there,
Awesome feedback about our support team, thank you! We do our best :)
Best wishes,
Bogi
I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery.
fantastic app and fantastic service.
Thank you very much, Paul, for taking the time to write a review and for your kind words.
It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others.
Should you have any further questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
The Zapiet support team are second-to-none. Fast, friendly and helpful... such a refreshing change from the often sub-standard support shown by others apps.
Great app and even better service. Had an issue getting it working with my cart and support had it fixed in no time.