Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited June 12, 2024

I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.

Chou Chou Patisserie
Switzerland
8 days using the app
Zapiet replied June 14, 2024

Hello Lara,

Thanks for leaving us this amazing review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us!

Best!

Diego

Edited January 25, 2024

Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!

Perfect Settings
United States
About 1 month using the app
Zapiet replied January 31, 2024

Hello there,

Thank you very much for taking the time to leave a review; it is greatly appreciated!

It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app.

Should you have any further questions in the future, please do not hesitate to send us a message.

Warm regards,
Jessica & Diego

May 27, 2015

Highly recommend. Andy was great to deal. Great communication

ASC Building Supplies
Australia
About 2 months using the app
Edited November 8, 2018

This app is fantastic and the support is equally as fantastic! Support really helped with the big as well as small issues we had, and it looks great and very professional when customers use it to checkout.

It is easily the best store pickup app available. Thank you guys for all of your help!

Tropiflora
United States
About 2 months using the app
May 22, 2020

I needed to separate out products that could ship from products that were only for store pickup. This app works perfectly for that. And Robert was a big help with a few tweaks I wanted. I highly recommend Store Pickup + Delivery.
Will Miller

Morgan Jane Home
Canada
About 1 month using the app
July 30, 2020

Zapiet is a great app. Their developers are incredible in every way -- Sebastian especially. I was in a crunch and he helped me so much and was so kind and patient. It meant the world. Definitely recommend.

Wheelhouse at Home
United States
About 1 month using the app
Edited July 6, 2020

Had an issue and zapiet fixed it. Called me frantically to apologize. This means everything as a small business owner. If they can resolve small bugs they will have (5) stars.

ToniCooks
United States
About 1 month using the app
November 19, 2015

The app works as promise. But what is a no brainer is the fast and effective customer service. I am very pleased with how I was treated and how quickly the resolved the problems I presented. Totally recommend it to everyone who wants to add a pick-up option to their store :D

Geek E Land
Ecuador
About 1 month using the app
January 23, 2019

It really help my online store noticed this season. App support team responded quickly on my queries. Although I need to reinstall due to the seasonality of my store. Looking forward to use this again next season.

Aljens-Dragon-Fireworks
Philippines
About 1 month using the app
April 2, 2015

Andy has provided the best customer service experience with any Shopify App provider that I've contacted to date. His quick response time, "can do" attitude and knowledge are top-notch. If you need advice or help, ask Andy and he'll get you and up and running.

yourcakeorder
Canada
About 1 month using the app