Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,770)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery operations, noting its robust features such as multiple options, Shopify POS integration, and a scheduler for managing times. It's praised for its user-friendly interface, reliability, and superior performance compared to Shopify's native functionalities. Exceptional customer support is also a key highlight, with the team noted for their responsiveness and effectiveness in issue resolution.

May 27, 2023

We own a company that sells gifts and before getting Zapiet our clients were confused in our checkout. They would never give us the recipient phone number and sometimes they would choose the gift to be shipped via our Canada Post Flat rate box for more money than it would have cost if they selected delivery which is faster and cheaper. We set up Zapiet pickup and delivery as well as Zapiet rates ...

All My Best Baskets
Canada
7 days using the app
Zapiet replied June 5, 2023

Hi there,

Thank you very much for your kind and detailed review! It was my pleasure assisting you with your Zapiet - Pickup + Delivery rates setup!

If there is anything ...

August 9, 2016

Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.

Babysupermarket
United States
7 days using the app
September 24, 2020

Robert was amazing! He helped us from A-Z setup ! Looking forward to working with these guys again once we start doing nationwide shipping!

Cali Grill Meal Prep
United States
7 days using the app
Zapiet replied September 25, 2020

Hi Nick,

Thank you so much for writing such a wonderful review! It was my pleasure speaking to you and getting things set up on your awesome store! :)

Regards,

Robert

October 30, 2020

Hello, I've deleted this app but it's still active in the shopping cart, how long does it take to be removed ? Or what can I do ? VERY URGENT

BRASSERIES.ONLINE
France
6 months using the app
Zapiet replied October 30, 2020

Hey folks,

Unfortunately we lose access to your store as soon as you uninstall the app, so we can’t automatically remove our code. Having said that, I would be happy to help ...

March 23, 2023

Seems like a great app. Veno has been very helpful with an integration issue with another app and also provided other fixes and solutions for me.

Tastybake
Australia
6 days using the app
Zapiet replied March 23, 2023

Thank you for the kind words and a wonderful review.
It was a pleasure working with you on your lovely store.
As always, we're here if you ever need help with our store ...

June 1, 2020

We needed the possibility to let our visitors/customers to choose pick-up or delivery, as well a date and time slot. It was an urgent need. Although it is very busy in these difficult times we really had the best possible support. So in our opinion a 5 STAR APP! We had some issues in the beginning, but they where solved really quick and the app gives us all the possibilities we need (and more).

NotintheSupermarket.com
Netherlands
6 days using the app
June 22, 2023

Horrible company and customer service had no knowledge of app being install to our site found out after 10 days later, with not access or me providing additional information for app to function. Contacted customer support and let them know we had no knowledge of app being installed and removed it with no use after discovering app was installed to our account and still was charged. very ...

Chef Anthony’s Smoked Fish Dip
United States
5 months using the app
Zapiet replied June 28, 2023

Hi Guys,

Thank you for taking your time to leave a review on the app store. Our refund policy regarding app charges aligns with that of Shopify, that being that app charges ...

August 14, 2019

Great app and made the move from WIX to Shopify worth it! Support team was very responsive and proposed a good solution to the feature I wanted added. Highly recommend this app & Team.

Fit-Lato
Australia
6 days using the app
Edited December 13, 2019

My experience with the Zapiet team was just nothing short of amazing. I received multiple communications a day to make sure I was happy with the progress and to clarify what I was needing. My site is now functioning exactly how I envisioned it and that would never have been possible without the amazing team at Zapiet!!!

Mix Home Mercantile
United States
6 days using the app
April 5, 2021

We have been using Zapiet for several of our stores during the pandemic and after having to try others, we always come back to them for the ease of use, integration/adaptability, features, ability to assist us with customization and their amazing customer service and support team. They are truly partners in how they work with you to resolve problems. Highly recommend!

2021 Punahou Alumni Week
United States
6 days using the app
Zapiet replied April 6, 2021

Hi Sylvia,

Thank you very much for your review!

I'm glad we have been able to help you out. Please reach out if you ever need anything else.

Have a great day!

Flora