Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Incredibly easy to set up, brilliant support for when I got stuck. Very customisable and solved the problem that was necessary for my store.
Brilliant app and Andrew more than happy to assist, I can highly recommend,.
This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave,
Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!
It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.
We appreciate your business and look forward to helping you in the future.
Best regards,
Ismail
The Help Team at Zapiet was very responsive and worked with me to answer my questions so that I was able to successfully update my shopping platform. I really appreciate the Zapiet team!
Great for when you offer an array of things like delivery, shipping, and in-store pick-up, like our store does. Their app handles it all.
Honest review: The platform works great if you use it "as is". Unfortunately there is no technical support number to call and all correspondence is done via email. We finally received support from someone named Sam and he/she was awesome because Sam addressed all the issues as opposed to looking at one support ticket and telling us to file a new ticket for the other issues. It only makes sense that all the issues are addressed because the app is unusable otherwise. Out of the box the app had bugs but Sam fixed them all for us and emailed us when he/she completed each milestone issue in a 4 hour window. This is the tech support we were waiting for. I do recommend this plug in from Zapiet. It is a good solution for restaurants.
Our brick and mortar store is currently closed for shelter-in-place. We needed a quick way to let our customers choose local delivery at checkout. This app saved the day! They even helped us get it set up in no time at all. Highly recommend Our customers are also very satisfied by how easy it is at checkout. Bravo!
Great functionality and awesome customer service! They really do go above and beyond - get this app if you need a lot of distribution options.
Hi Jess,
Thank you very much for taking the time to leave a review
It was a pleasure helping you change some of the wording on our widget and checkout page for our Zapiet - Pickup + Delivery.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
contact support are very helpful. I would like the App to have a slot limitation for delivery and pick up (now the feuature is divided)
Hi!
Thanks for leaving a review for us. I'm glad to hear you were happy with the support you received! We are constantly working on improving the app with new features so thanks for your feedback on this : )
Best wishes,
Bogi
Our team definitely recommends this app. We weren't expecting that it would be powerful enough to include smart rules for order notifications (in our case, we needed specific e-mail addresses to be alerted about new orders depending on which pickup location was chosen during Checkout), but it did just that, saving us the time and hassle of sourcing another app to handle order notifications.
We also weren't expecting the ability to set prep time rules for individual products, so that was great. (A quick note to other Shopify merchants thinking about using this app — the prep time rules ONLY work on the product level, and NOT the product variant level. So if you have two different prep times depending on which variant of a product is being purchased, you'll need to split those products apart.)
Special shoutout to Sebastian, who was extremely generous and helpful with the numerous questions I was asking during my initial exploration of the app. He even helped troubleshoot some things completely unrelated to the app, so he definitely went above and beyond!
Hey Marble Slab folks,
Thanks for your kind words and the shout-out! I’m happy to hear we suit your needs, and it was a pleasure helping you out.
Best of luck with your store—we could all use more ice cream in these odd times.
Take care,
Sebastian.