Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,627)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining order pickups and local deliveries, appreciating the ability for customers to select specific times. It's user-friendly, supports various delivery options, and integrates well with apps like Order Printer Pro. The support team is praised for their quick and effective assistance. Long-term merchants commend its consistent performance and continual enhancements, recommending it for reliable delivery and pickup management solutions.

February 6, 2020

Great app with tons of features and flexibility. Great for incorporating local delivery and pickup options for stores. And customer service is superb. Always prompt and helpful at getting minor implementation adjustments solved.

Flowerbake by Angela
United States
1 day using the app
February 17, 2021

I think the reviews of this app are pretty harsh. I've tried many different Pickup/Local delivery apps and this one has by far the most options. It is expensive but you get what you pay for. Support have responded quickly and tried to help as much as possible. So far, very happy.

ANNA Cake Couture
United Kingdom
1 day using the app
Zapiet replied February 18, 2021

HI Felix,

Thank you very much for your kind words and I am glad that you are happy with our app!

We pride ourselves on having an app with a very large feature-set and even more-so on our world-class support team :)

Thanks again and stay healthy!

Stephane

September 25, 2021

Very attentive and friendly customer service, takes the time to answer all your questions and resolve your concerns.

La Caisse à Savon
Belgium
1 day using the app
Zapiet replied October 4, 2021

Hi there,

Thanks so much for your kind words.

It is our pleasure being able to assist you and making sure you get the best out of our app.

Should you need any further assistance, please don't hesitate to contact us again.

Have a great weekend,

Chloé

November 17, 2015

This app has changed the way we do e-commerce. It combines delivery, local delivery and pickup. We couldn't find anything else that allowed us to do all 3 so seamlessly. The support we've received has been second to none. Thank you! I highly recommend using In-Store Pickup / Click & Collect.

Sullivanbleeker
Canada
1 day using the app
November 6, 2017

This app is PERFECT for local pickup, delivery and national delivery. The support from the developer to integrate it into our site was absolutely fantastic.

If you are looking for an app that provides options for local pickup, local delivery and national delivery then this is the ONLY APP YOU NEED.

Many thanks to Sam from the support team for going above and beyond the call of duty.

Drewmckenzie
United Kingdom
1 day using the app
May 11, 2021

Used along with Zapiet Rates by Distance to set up quite complex delivery and shipping services, with different products available in different locations at different rates. Zapiet support held my hand all the way. First class app and support.

London Cheesemongers
United Kingdom
1 day using the app
Zapiet replied May 11, 2021

Hi there!

It was my pleasure helping you set up the store—we really appreciate your kind words.

Let me know if there's anything else you need. We're happy to help. 😊

Have a lovely day!

Take care,

Marija

August 7, 2018

Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.

Babinskis Baby
United States
1 day using the app
July 5, 2022

Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend

Bennetts Butchers
United Kingdom
About 24 hours using the app
Zapiet replied July 5, 2022

Hi there,

It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app.

If you have any other questions, please do let us know :)

Best wishes,
Jessica

October 4, 2022

Absolutely outstanding support. Excellent product that I can't recommend highly enough. Best in class!

One Girl Cookies
United States
About 23 hours using the app
Zapiet replied October 5, 2022

Hi Dawn,

It was my pleasure helping you today with the set up of our Store Pickup + Delivery app.

Thank you for your kind words and if you have any other questions, please do let us know!

Cheers,
Jessica

May 2, 2015

Great Customer Service. The best I've experienced in Shopify so far! The app has just been set up, and so far it seems to be working perfectly.

Thank you Andy!

SUSHIYA - ORDER SUSHI ONLINE
India
About 19 hours using the app