Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 11, 2020

I am using this app integrated with their Delivery Rates by Zip Code app and they did everything we needed for our site! I was worried we had too many rules and logistics for our ordering process and methods, but this app handled it all! I also needed help with a few areas and their support is great! They emailed detailed descriptions for the solutions and replied quickly to my emails every time I reached out. Definitely recommend!!

Farmingdale Meat Market
United States
21 days using the app
July 19, 2022

This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.

Revolution Brewing
United States
21 days using the app
March 23, 2023

An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.

Borsch and Beyond
United States
21 days using the app
Zapiet replied March 23, 2023

Hi Alexey,

Thank you so much for taking the time to write such a wonderful review!

I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well

If ever you need help or have any questions, we'll be there!

-Steph

August 5, 2020

Very helpful to install the app on my theme, I received all the help needed.
The app is neat and looks very professional on my store.

UMINONO
Australia
20 days using the app
January 13, 2022

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

André’s Confiserie Suisse
United States
Over 1 year using the app
Zapiet replied January 13, 2022

Hi there,

Thank you for your review and kind words, it is very much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

January 1, 2023

The configuration can be a bit tricky based on your needs and what add-ons you need for rates. But the support is incredible. Some of the best product support I have received.

Dufferin Blooms
Canada
20 days using the app
Zapiet replied January 1, 2023

Hi Nancy,

Thanks so much for the awesome review!

It was my pleasure assisting you yesterday. I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here, should you ever need anything else.

Have a great day,
Chloé

October 9, 2016

This app makes our checkout process much more personalized to our industry, and the support offered by Zapiet is second to none... thanks Sam and Andy!

Penderosapizza
Canada
20 days using the app
June 7, 2020

Have been using the app for the last two weeks, and despite a bumpy start - hats off to the team at Zapiet for their hugely responsive customer service. Instant, patient and genuinely helpful replies as we wrap our heads around how to get set up. So far this app does everthing we need.

Prestige Patisserie
United Kingdom
20 days using the app
November 21, 2019

The team helped me super well on all fronts. The service is very fast, nice and kind help. Thanks for everything!

A Cup of Cake
Netherlands
19 days using the app
December 27, 2021

we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!

Tayybeh
Canada
Over 1 year using the app
Zapiet replied February 7, 2022

Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi