Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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UPDATE: We have been using the app now for just over a month, and it is really great. And their support continues to be fantastic! Our store is really complicated, offering local delivery only to a certain zip code, and only one to two days each week, with cutoff days and times to order. SO configuring has been complicated. But they have walked me through it and I am very pleased. Very responsive and able to help me quickly with online chats and, if needed, follow up emails. HIGHLY RECOMMEND! Haven't used the app YET, as we are launching delivery in a couple of days... but the customer support is PHENOMENAL!!! Flora & Ronan were very patient and answered all of my questions and solved all of my issues.
Hello there,
I am very happy that we have been able to find how to configure our app to match your needs. We'll be near if there is anything else we can help you with.
Wishing you the best,
Sandy
This app is exactly what we have needed for a very long...wish we would have found them last year, before we spent thousands on a Shopify Expert.
Hi Sarah,
Thank you so much for the lovely reviews!
It really was a pleasure working with you to get Store Pickup + Delivery and Delivery Rates by Distance working together for your store.
You have worked incredibly hard to make sure the change over was flawless, I hope you can sit back a bit now and let that pay off now!
We are for should you need anything else,
Wishing you all the best,
Kitty
A fantastic app for anyone who would like to deliver their goods on their own! I was able to customize my delivery schedule to my convenience and to that of my customers. The integration was easy and smooth!
The support of the zapiet team- Sam and the others there- are phenomenal. They are quick, takes the pain to help you understand exactly how things work and help you out at any point throughout.
A fantastic team and a great product. I highly recommend this to anyone who would like to give the option of store pickups and local deliveries on their own, to their customers.
Cheers,
the customer service for this app is amazing. Jessica helped me immensely and I would not have the app running like it is without her
It was really great chatting with you and my pleasure.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
Really great support from the Zapiet team, I would 100% recommend this app. It's a little tricky to set up but the support team is very helpful and has wonderful guidance for all of your questions.
Hi Guys,
Thank you so much for recommending our app!
I am delighted to hear that you had a great experience both with our app and with our amazing support team.
If we can help you with anything in the future just let us know, we are always happy to help :)
- Ronan
5* Service and App, these guys got the problems I had sorted asap even with this 'Rona BS going on!! Big shoutout to Robert.
I used Zapiet mainly to be able to do local delivery within a radius of our central kitchen. Really working well and the customer service team has been really fantastic (ie fast, friendly and knowledgable) to help me set it up properly on my site. I really want to thanks Sandy who helped me out.
Hey guys,
Thank you so much for leaving a wonderful review!
I am so glad to hear that our app is working well for you and that you had a great experience with our support team.
If there is anything we can help you with in the future just let us know, we are always happy to help :)
Have a great week!
Kind regards,
Ronan
This app is amazing, does exactly what we require, and the customer service and support is second to none! Thanks so much!!
We are currently testing the APP and we've had some hiccups but Zapiet support has been responsive and insightful.
Hi Rudy,
Thank you for leaving a review, it is very much appreciated.
It has been my pleasure to help you over the last few days via live chat, screen sharing sessions and email.
Best wishes,
Jessica
This app is great and the support team is super helpful - it does pretty much everything we need it to do for local delivery & pickup!
Hi Stéphanie,
Thank you so very much for leaving such a lovely review for our Zapiet - Pickup + Delivery app
It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Warm regards,
Jessica