Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,681)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex order, delivery, and pickup operations. It's noted for its intuitive setup, customization options, and seamless Shopify integration. The customer support is particularly valued for its responsiveness and helpfulness in optimizing app usage. Merchants appreciate the app's flexibility and reliability, which adapt well to Shopify updates, ensuring smooth operations.

Edited January 18, 2025

Just had help from Kristine on the support team - helped me get the app running to my specifications

Quick, friendly, accurate

Thanks Kristine!

Gujarati Rasoi
United Kingdom
8 months using the app
Zapiet replied September 18, 2024

Hi Urvesh,

Thank you so much for your 5-star review! I really appreciate the details you provided, as they helped me resolve everything quickly. It was a pleasure to speak and work with you!

I hope you have a great day!
Kristine

August 26, 2024

Zapiet is great, and Herman is an amazing person who was able to respond to my needs as well as implement a solution in a matter of minutes. I love working with Zapiet, and encourage the use by any store doing local delivery with Shopify.

The Orchard
United States
Almost 3 years using the app
Zapiet replied September 2, 2024

Hi Kristine,

WhooHoo!! Thank you for the amazing review.

It was amazing chatting with you and seeing the mouth-watering products your team makes.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Herman

October 9, 2024

Very easy to use and if you get stuck, the support is amazing! Highly recommend. Thank you.

Beacon Farms
United Kingdom
23 days using the app
Zapiet replied October 10, 2024

Hello Holly,

Thank you for your kind words about our Zapiet - Pickup + Delivery app and its support team. I wish you an amazing launch!

All the best,

Sandy

December 17, 2024

Todo muy bien, fue bastante amable.

Y pudo ayudarme a solucionar mi problema.

La recomiendo ampliamente.

El Buen Campo
Mexico
About 9 years using the app
Zapiet replied December 19, 2024

Hola!

Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación y recogida. Siempre estamos aquí para ayudar!

Espero que tengas un maravilloso día!
Kristine

September 27, 2024

Brilliant support and went well over and above the call of duty to help with our requirements!

eatTelfit
United Kingdom
6 months using the app
Zapiet replied October 8, 2024

Thanks for your review! Glad our team were able to assist beyond your expectations.

Best wishes,

Bogi

September 29, 2024

Kristine was amazing! So helpful when I was setting up the app for our business. Thank you

Humble
Australia
25 days using the app
Zapiet replied October 2, 2024

Hi, Kyrenia!

Thank you so much from the bottom of my heart! Your review meant a lot to me, and I'm so happy that I was able to assist you. Please do not hesitate to reach out to us if you have any questions or need help, we're always here for you.

Thank you once again, I greatly appreciate you!
Kristine

November 3, 2024

good help

Gjenbruksgiganten
Norway
2 months using the app
Zapiet replied November 7, 2024

Hi!

Thank you so much for your kind review. We're thrilled you found our support helpful with the Zapiet - Pickup + Delivery app!

If you have any other questions or need further help, please don't hesitate to reach out.

Kind regards,
Leo

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

September 24, 2024

The support staff are always so helpful and willing to investigate any problem you're having. Love it!

boldbotanicals.myshopify.com
Australia
2 months using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for leaving us such a wonderful review of our Zapiet - Pickup + Delivery app! We are always available to assist you with any questions or concerns you may have.

Warm regards,
Betty

October 20, 2024

Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.

Easy Congelados
Uruguay
5 months using the app
Zapiet replied October 23, 2024

Hola,

Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino.

Si necesitas más ayuda, estamos a tu disposición.

Saludos,
Pavlo