Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,293)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.

June 24, 2024

Fantastic application. We have three options available for our online customers, These are; Home delivery if within our delivery radius, Pickup from our store, and postage on selected items. Each require customers to select days and timeslots so we can pick and pack their orders.

I have tried other applications but none have worked as well as Zapiet - Pickup and Delivery. Also the integration with Order Printer Pro works well.

Customer support is also great as they were able to resolve an issue that arose with the proceed to checkout button being unlocked. This was fixed by the Zapiet support staff in a timely manner.

Good work guys!

The Mushroom Guys
Australia
About 2 months using the app
Zapiet replied June 27, 2024

Hi there!

Thank you for your fantastic feedback! We're thrilled to hear that Zapiet - Pickup and Delivery has been a great fit for your business and that our integration with Order Printer Pro is working well for you. We are always here to help, and we're glad they could resolve the checkout issue promptly. Your kind words mean a lot to us.

Thanks again!

Warm regards,
Betty

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

January 30, 2025

Great help from CS especially Gabriel

Houghnuts
Australia
2 months using the app
Zapiet replied February 2, 2025

Hi Igor,

Thank you so much for your kind review! I’m thrilled we were able to get your rates up and running in your store! I’m so glad we could get it all sorted.

If you ever need anything else, don’t hesitate to reach out. Wishing you a fantastic day!

All the best,
Gab

March 29, 2025

Laura was the best clear and efficient communication

Jean-Pascal Florist
United States
26 days using the app
Zapiet replied April 1, 2025

Bonjour Jean-Pascal,

Thank you so much for your wonderful review! It was a pleasure helping you set up your delivery schedules and slots. Please don't hesitate to reach back out if you need anything else!

Have a great day,
Laura

P.S. Your flower arrangements look wonderful!

February 17, 2025

Toujours présent pour aider. Courtois et efficace. fortement recommandé pour le système de livraison par distance.

Marguerite Fleuriste
Canada
3 months using the app
Zapiet replied February 19, 2025

Matthew, thank you so much for your review. It was truly a pleasure to help you, meet Leon, and get a virtual tour of your flower shop. Please don’t hesitate to reach out to us if you need anything, it is always our pleasure to help.

January 2, 2025

Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!

Pet Market NYC
United States
10 months using the app
Zapiet replied January 6, 2025

Hi Sophia,

I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!

If there's anything else you need, don't hesitate to reach out. We're always here for you! (:

Have a wonderful day!
Angelo

November 8, 2024

I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.

I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.

Negash Coffee
Canada
8 days using the app
Zapiet replied November 11, 2024

Hi Jessica,

Thank you so much for your kind review!

It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you!

Warmest regards,

Krystabel

February 19, 2025

Great app, fast support from team. I use many apps but find this app really good, I recommend everyone to use it.

Černá Růže
Czechia
4 days using the app
Zapiet replied February 20, 2025

Hi Andrej,

Thank you for the the great review and recommendation!

It's a pleasure working with you to help get your store up and running with our app : )

Steph

November 7, 2024

Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.

Andrew's Cheese Shop
United States
About 1 month using the app
Zapiet replied November 11, 2024

Hi Emma,

Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Have a great day!
Angelo

October 31, 2024

Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.

Old Salt Co-op
United States
30 days using the app
Zapiet replied November 6, 2024

Hi,

Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.

Best wishes,

Zapiet team