Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,658)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.

November 3, 2024

pavlo hat eine sehr schnelle und professionelle lösung für mein versandproblem gefunden. grundsätzlich reagiert der support sehr schnell und hat bis jetzt immer alle fragen ausreichend beantwortet und die probleme gelöst. sehr professionell!

CupCakes Wien
Austria
About 3 years using the app
Zapiet replied November 5, 2024

Hallo Renate,

vielen Dank für Dein nettes Feedback! 😊 Es freut mich sehr, dass Du unseren Support positiv bewertest—wir gehen in die richtige Richtung. Deine Zufriedenheit ist unsere oberste Priorität, und wir stehen jederzeit gerne zur Verfügung!

Mit freundlichem Gruß
Pavlo

December 17, 2024

Todo muy bien, fue bastante amable.

Y pudo ayudarme a solucionar mi problema.

La recomiendo ampliamente.

El Buen Campo
Mexico
About 9 years using the app
Zapiet replied December 19, 2024

Hola!

Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación y recogida. Siempre estamos aquí para ayudar!

Espero que tengas un maravilloso día!
Kristine

September 15, 2024

Support is incredibly responsive and thorough. Wow - exactly how it should be!

Penny and Clover
United States
11 days using the app
Zapiet replied October 8, 2024

Hi Jason!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and helped you out clarify the questions you had with Rates by Distance!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

July 23, 2024

Their customer support team is very attentive and helpful. Maria was so patient with me whilst we worked through a problem together.

Dunns Bakery
United Kingdom
Over 3 years using the app
Zapiet replied July 24, 2024

Hi there!

Thank you very much for your kind review! It's always a pleasure to be able to assist you with Zapiet - Pickup + Delivery, should you need anything else do not hesitate to reach back here

Best,

María

August 15, 2024

Very helpful and was kind!

The Flower Market on 7th
United States
Almost 4 years using the app
Zapiet replied August 18, 2024

Thank you so much for your review! It was a pleasure assisting you. ❤️ If you need anything, we’re always here to help!

- Jeanette

August 15, 2024

Jessica, who is a Merchant Support Specialist with Zapiet, was absolutely incredible and very prompt in addressing an issue that we couldn't resolved ourselves. Kudos!

Chit Chats BC Supplies Store
Canada
About 2 years using the app
Zapiet replied August 18, 2024

Hi Dave,

Thank you very much for taking the time to leave such a lovely review!

It was a pleasure helping you with your 2 stores to get subscription rates to generate to the checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

November 6, 2024

Diese App bietet genau das was ich gesucht habe. Zudem ist der Support sehr schnell und freundlich! Danke Manuel! Würde 6 Sterne geben wenn das möglich wäre!

THE DUKE
Germany
28 days using the app
Zapiet replied November 20, 2024

Hi!!

Thank you for taking the time to write this review 🙂 It was a pleasure for me to help you set up your store and show you the steps to do it, even when you had to go to bed 😂

Don't forget that you can ALWAYS contact us if you need us.

Have a nice weekend!👌

Manuel

Edited October 22, 2024

Thank you for all your support. It is very helpful.

JFC Online QLD
Australia
Over 2 years using the app
Zapiet replied August 7, 2024

Hi Okita!

You're very welcome! We are really glad to hear your positive feedback. It's always our pleasure to assist you promptly. If you have any more questions or need anything else, feel free to reach out anytime. We are always here to help!

Warm regards
Betty

September 26, 2024

Excelente atención al cliente, te logran resolver lo que necesites.

El Paso
United States
3 months using the app
Zapiet replied September 30, 2024

Hola!

Gracias por tus palabras!! Fue un placer ayudarte con la configuración de las tarifas Por favor escríbenos si necesitas algo en el futuro!

Qué tengas buen día!
Sebastian

September 17, 2024

Great support team!

Lubliner Florist
United States
About 1 year using the app
Zapiet replied September 22, 2024

Hi there,

Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you.

If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡

Thanks again for the lovely review; it really means a lot to us. 😊

Leo