Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,662)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

September 17, 2024

Excellent support - quick and relatively easy set up

FamBam Meals
Australia
22 days using the app
Zapiet replied September 20, 2024

Hi Tom!

Thank you so much for taking your time to leave us such an awesome review.

It was a pleasure assisting you in configuring your rates using our Zapiet - Pickup + Delivery app.

Please don't hesitate to reach out if you require any further assistance.

Warm regards
Betty

November 3, 2024

pavlo hat eine sehr schnelle und professionelle lösung für mein versandproblem gefunden. grundsätzlich reagiert der support sehr schnell und hat bis jetzt immer alle fragen ausreichend beantwortet und die probleme gelöst. sehr professionell!

CupCakes Wien
Austria
About 3 years using the app
Zapiet replied November 5, 2024

Hallo Renate,

vielen Dank für Dein nettes Feedback! 😊 Es freut mich sehr, dass Du unseren Support positiv bewertest—wir gehen in die richtige Richtung. Deine Zufriedenheit ist unsere oberste Priorität, und wir stehen jederzeit gerne zur Verfügung!

Mit freundlichem Gruß
Pavlo

December 17, 2024

Todo muy bien, fue bastante amable.

Y pudo ayudarme a solucionar mi problema.

La recomiendo ampliamente.

El Buen Campo
Mexico
About 9 years using the app
Zapiet replied December 19, 2024

Hola!

Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación y recogida. Siempre estamos aquí para ayudar!

Espero que tengas un maravilloso día!
Kristine

September 24, 2024

Great support

Oasis Catering Order
Australia
Over 3 years using the app
Zapiet replied September 26, 2024

Hey Michael,

Thanks for the review and your kind words.
We're always happy to help, so reach out if you need anything.

-Herman

August 9, 2024

Excellent, resolved the issue and had us back up and running in no time.

FreshBox Organic Delivery
Australia
Almost 5 years using the app
Zapiet replied August 12, 2024

Hi,

Thanks for the kind support and feedback!
Reach out if you need anything.

Herman

September 23, 2024

Very quick and good support ! I recommend the app

Lileo
Belgium
18 days using the app
Zapiet replied October 8, 2024

Thanks for the review! Happy to hear you're happy with our support, and recommend the app :)

Best wishes,

Bogi

September 15, 2024

Support is incredibly responsive and thorough. Wow - exactly how it should be!

Penny and Clover
United States
11 days using the app
Zapiet replied October 8, 2024

Hi Jason!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and helped you out clarify the questions you had with Rates by Distance!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

July 23, 2024

Their customer support team is very attentive and helpful. Maria was so patient with me whilst we worked through a problem together.

Dunns Bakery
United Kingdom
Over 3 years using the app
Zapiet replied July 24, 2024

Hi there!

Thank you very much for your kind review! It's always a pleasure to be able to assist you with Zapiet - Pickup + Delivery, should you need anything else do not hesitate to reach back here

Best,

María

November 6, 2024

Diese App bietet genau das was ich gesucht habe. Zudem ist der Support sehr schnell und freundlich! Danke Manuel! Würde 6 Sterne geben wenn das möglich wäre!

THE DUKE
Germany
28 days using the app
Zapiet replied November 20, 2024

Hi!!

Thank you for taking the time to write this review 🙂 It was a pleasure for me to help you set up your store and show you the steps to do it, even when you had to go to bed 😂

Don't forget that you can ALWAYS contact us if you need us.

Have a nice weekend!👌

Manuel

August 15, 2024

Very helpful and was kind!

The Flower Market on 7th
United States
Almost 4 years using the app
Zapiet replied August 18, 2024

Thank you so much for your review! It was a pleasure assisting you. ❤️ If you need anything, we’re always here to help!

- Jeanette