Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,624)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining order pickups and local deliveries, appreciating the ability for customers to select specific times. It's user-friendly, supports various delivery options, and integrates well with apps like Order Printer Pro. The support team is praised for their quick and effective assistance. Long-term merchants commend its consistent performance and continual enhancements, recommending it for reliable delivery and pickup management solutions.

September 19, 2023

Wow! I received the best support. They guided me through everything and took care of setting up most of the configurations. I really appreciate it. Thank you!

Whiskful Thinking Cake
United States
About 7 hours using the app
Zapiet replied September 24, 2023

Hi Korey,

I truly appreciate your review!

It's been a pleasure to assist you, and I'm thrilled to hear that I've been able to provide you with the support you needed with Zapiet - Pickup + Delivery.

If there's anything else you require, please don't hesitate to reach out to us.

Warm regards,
Pavlo

March 2, 2023

What an amazing customer support! Whille setting it up, I felt like I have my own development team sitting next to me.

Mahalle Dubai
United Arab Emirates
About 6 hours using the app
Zapiet replied March 6, 2023

Hello Burak,

Thank you for these lovely words ! It was a pleasure to help you configure our apps ( Zapiet - Pickup + Delivery and Zapiet - Rates by Distance ) to match your needs. I'll be there if you have any more questions.

Thank you,

Sandy

November 14, 2022

very comprehensive pickup and delivery options. super helpful staff -- Jessica has been fantastic in solving my problems.

BLOOMS & BLOSSOMS
Hong Kong SAR
About 4 hours using the app
Zapiet replied November 14, 2022

Hi Ivy,

Thank you very much for your kind words & review.

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Cheers,
Jessica

May 18, 2021

Super useful for navigating customers so they know when their delivery is due and what day. I had some issues but lisa was so helpful, the online chat is really good

Purely Raw
United Kingdom
About 4 hours using the app
Zapiet replied May 24, 2021

Hi there,

Thank you for the lovely words. It was an absolute pleasure to meet you in the live chat. Should you have any further questions, we would be more than happy to hear from you!

Best regards,

Lisa

May 4, 2022

Cette application est vraiment géniale et répond parfaitement à mes besoins. Ça vaut bien plus le coup, plutôt que d'upgrade son abonnement Shopify. en plus le SAV est hyper réactif, mention spéciale à Jessica qui m'a dépannée super rapidement ! Je recommande vivement :-)

ohmycooks
France
About 3 hours using the app
Zapiet replied May 17, 2022

Merci pour vos aimables paroles et une merveilleuse revue.

Si vous avez d'autres questions, n'hésitez pas à nous envoyer un message.

Bien à vous,
Jessica

November 21, 2023

Support is very speedy! Thanks to Jeanette for helping with our Cart issue.

Doh
United Kingdom
About 2 hours using the app
Zapiet replied November 29, 2023

I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day!

Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨

Have a wonderful day!

Jeanette

October 8, 2020

Fantastic app and fantastic service. Ronan and Sandy are both top notch, without a doubt. Thank you for your excellent customer service!

Nook
Canada
About 2 hours using the app
Zapiet replied October 8, 2020

Hello there,

It was great working with you in preparation for the launch of your store! Don't hesitate to let us know how it went!

We'll be here if ever you need anything else :)

Wishing you a lovely day,

Sandy

Edited August 17, 2017

There was a small problem in the way my theme was configured so the guys logged in remotely and set up the whole thing for me using the settings i had tried to use before hand. Superb service, done quickly as well, I would recommend the team to anyone with Shopify accounts A++

Jl Fishing Tackle
United Kingdom
About 1 hour using the app
May 2, 2022

Great app . no bug and customer service helps you very fast so you can have it live in no time. I highly recommend.

BOUCHERIE BERBECHE
France
40 minutes using the app
Zapiet replied May 2, 2022

Hi there,

Thank you for your kind words.

It was lovely chatting with you!

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,
Jessica

August 6, 2023

Great app - great service! Every time I chat in, support is speedy and thorough. Thank you Zapiet team!

Prebbleton Peonies
New Zealand
Zapiet replied August 9, 2023

Hi there,

It's wonderful to see your review!

I want to thank you back for your polite and patient approach, it's been a great pleasure to help you out with Zapiet - Pickup + Delivery.

You are always welcome to get back to us if you need any assistance.

Warm regards,
Pavlo