Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 30, 2020

The app has worked very well for my startup so far. What was most impressive is the support from the customer services team who helped me create a very bespoke solution to the issue I was trying to solve. Bogi was absolutely amazing - first class! I'd like to see a few more of the upcoming features such as limiting pickup slots soon and to the basic customers not just the premium!

All Fired Up
United Kingdom
24 days using the app
Edited May 23, 2021

the application that brings together everything I needed. easy to use. But if something goes wrong the customer service is amazing. Many thanks to the person who accompanied me in the best possible way. I recommend !

Fleurs & tentations
France
24 days using the app
Zapiet replied May 24, 2021

Hi there,

Thank you so much for the lovely review, it was an absolute pleasure working with you.

If there's ever anything else you need, then just send us a message and we will always be happy to help.

All the best,

Luke

November 18, 2021

Really helpful support and the app does everything it's supposed to, and has even more functionality that has been a huge help that we weren't expecting. Highly recommend!

Isadia
New Zealand
23 days using the app
November 2, 2020

The application helps me in the proper functioning of my store. The people working there are very helpful, friendly and always very nice! Thank u :)

Dowóz Kwiatów
Poland
23 days using the app
March 19, 2020

This app helped us offer a new service at a crucial time for our business. Customer service was top notch as well!
Fully recommend!

Signature Brew
United Kingdom
23 days using the app
Edited November 13, 2019

Customer service is honestly the best i've had with any app. They went into my website and made sure the whole system was setup properly. Huge shoutout to Ismail!

TAK3 ACTION
Canada
23 days using the app
March 19, 2016

I absolutely LOVE this app. Not only does it have everything I need to run my delivery service, but the developer Andy has been so helpful! On the day of my store launch, he was available within minutes to put out my "fires." He has also been very open to recommendations on how to make the app better and is even incorporating some of the ideas.

Doodles Delivery
United States
23 days using the app
Edited May 13, 2020

App worked great, but I find it's too expensive for us. We're an online shop that is just starting out. The company would get far more people installing their app if they figured out a scalable model that grows as your sales grow or a longer trial period.

megabraincomics
United States
22 days using the app
June 2, 2022

Service client très habile ! J'utilise Zapiet pour configurer le retrait en magasin et la livraison sur ma boutique, c'est pratique !

arnaud-larher
France
22 days using the app
Zapiet replied June 3, 2022

Bonjour Aurélien,

Je vous remercie pour ces gentils mots. Nous sommes contents de lire que nous vous offrons l'opportunité d'offrir ces différents méthodes !

Au plaisir,

Sandy

March 25, 2021

The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!

Uramaki Handmade Sushi Nottingham
United Kingdom
22 days using the app
Zapiet replied March 29, 2021

Thank you sooo much for the kinds words!

I'm happy we were able to get everything setup the way you wanted and I thoroughly enjoyed our setup session together!

My team and I will remain available should you need any help or guidance and to help your business grow in the future :D

Steph