Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

December 17, 2023

Works quite well.

Celebrations GetFish Ordering
Australia
5 months using the app
Zapiet replied December 19, 2023

Hi,

Thank you for taking the time to leave a review! We really appreciate it :)

Best wishes,

Bogi
Assistant Support Manager - Zapiet

Edited April 12, 2024

Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.

Iggy's Bread Down Under
Australia
5 months using the app
Zapiet replied December 21, 2023

Hi there,

I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

All the best,
Jessica

April 9, 2020

I used this app to help me set up free, no-contact local delivery & at-store pickup in response to COVID-19 regulations & concerns. Had to get help modifying it so that our products had these options available but only certain products were available for shipping and to get the shipping fees applied correctly. Thank you, Shopify gurus, for making it work!

Nature Niche LLC
United States
5 months using the app
December 1, 2022

This app was a bit overwhelming to set up, but the support was so helpful and went above and beyond in helping me set everything up and get everything running for my site.

Annie & Flora
Canada
6 days using the app
Zapiet replied December 3, 2022

Thank you very much for the awesome review!

It's always a pleasure to help our merchants achieve their goals with our Store Pickup + Delivery app

If anything comes up in the future, our team will be there to help!

March 29, 2020

I had some issues getting the widget to work, the Zapiet team got it fixed for me ASAP which allowed our company to keep trading during the lockdown. We are truly grateful for their amazing customer service!!!

Kenilworth Country Bakery
Australia
6 days using the app
July 3, 2015

Great Support!!! having problem with the location of the widget and they fix it right away. Thank You

Mascotasmadrid
Spain
6 days using the app
Edited June 6, 2020

Good app but always breaks one every 2-3 weeks, customer support is unbelievable slow, did not check issue thoroughly and only one reply a week and sometime more than a week, always blame on covid-19 as an excuse. I have to look for alternative.

BigBrand Satay | 大牌沙爹
Singapore
6 months using the app
August 28, 2020

This app is great, it is able to integrate with so many other of our apps. Moreover, the support team is absolutely amazing! They are willing to go above and beyond to help make things work for our project. Would strongly recommend this app.

Mandarin Oriental, Doha Online Shop
Qatar
5 days using the app
Zapiet replied September 2, 2020

Hey Brenda,

Thank you so much for the glowing review.

It has been a pleasure working with you over the last couple of weeks and I am so happy to hear that you had a great experience with our support team.
If there is anything I can help you with in the future please do not hesitate to get in touch.

Have a great weekend.

Ronan

March 27, 2021

The service that I've gotten whilst configuring and using this app to increase the user experience for our online store has been awesome...no question is too hard...thanks Jayne F!

Edwards Providore
Australia
5 months using the app
March 22, 2021

I am so happy to have found this app. My store sells fresh, locally-grown flowers to local designers, so shipping isn't an option. This app allows me to sell my products using only local delivery and store pickup really easily. The best part of it is the set up support. I wouldn't have been able to figure out all of the app's features on my own, but Steph took a live call with me for 2 hours to get me totally up and running. INCREDIBLE customer service.

Old Dominion Flower Cooperative
United States
5 days using the app