Zapiet ‑ Pickup + Delivery , 1,413 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management
Hi Rachel,
Thank you very much for leaving a review
It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to send us a message.
Cheers,
Jessica
I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!
Hi Ruan!
Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.
-Veno
Probably the best customer service I've ever experienced across any theme or app provider. They were kind, patient and the app works really well.
Hello Marion,
Thank you for your wonderful review! We are thrilled to hear that our app is user-friendly and that our support is prompt.
It has been a please assisting you and helping your business succeed!
If you have any other questions or need any further assistance, please do not hesitate to send us a message.
Cheers,
Diego & Betty
Every time ive had to contacted zapiet live chat, they have always been so helpful and have done everything i have asked for. I highly recommend using zapiet if you have delivery dates and cut offs as well as multiple shipping locations.
Hi,
Thank you for your glowing review of our support! I'm glad my teammate Clemency was able to help you recently :)
It's wonderful to read your recommendation of our delivery dates and cut off time features. Wishing you continued success with your business!
Bogi
Assistant Support Manager
Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!
Hey Mel,
I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.
If you ever need more help, don't hesitate to reach out to our team.
We're always here for you.
Best wishes!
Diego
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou,
Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.
Cheers,
Klaudia
Wonderful app, wonderful service. Betty assisted me with some troubleshooting and was so easy to chat to.
Thank you for your fantastic feedback! 🌟 😊 We're happy to know that you enjoy using our Zapiet - Pickup + Delivery app. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help whenever you need us. 😊
Warm regards
Betty
Their customer service is 10/10! Had an issue setting up shipping and delivery profiles, and Jessica was more than helpful in resolving my issue and fixing a few other things.
Hi John,
Thank you so much for your wonderful review, it is very much appreciated
It was my pleasure helping you today to set up your shipping rates for a specific product with our conditional activation feature in our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
Great app and excellent customer support.
Hi Nell,
Thank you very much for taking the time to leave us such a wonderful review
I'm glad I was able to help you setup and test our Zapiet - Pickup + Delivery app and rest assure that if anything ever comes up, we'll be there for you!
Steph
Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!
Hi there,
Thank you so much for your kind words! It was a pleasure helping you set up our pickup + delivery app on your theme :)
If there is anything else we can help with, please do not hesitate to reach out.
All the best,
Clemency