Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,684)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex order, delivery, and pickup operations. It's noted for its intuitive setup, customization options, and seamless Shopify integration. The customer support is particularly valued for its responsiveness and helpfulness in optimizing app usage. Merchants appreciate the app's flexibility and reliability, which adapt well to Shopify updates, ensuring smooth operations.
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I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.
Hi there,
Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!
Best wishes,
Jayne
The support staff are always so helpful and willing to investigate any problem you're having. Love it!
Hi there!
Thank you for leaving us such a wonderful review of our Zapiet - Pickup + Delivery app! We are always available to assist you with any questions or concerns you may have.
Warm regards,
Betty
Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.
Hola,
Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino.
Si necesitas más ayuda, estamos a tu disposición.
Saludos,
Pavlo
Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!
Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!
- Jeanette
Awesome service - issus sorted within 10 min on Sunday.
Hi Muhammad!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and got this sorted out in no time!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Anggy provided all the help needed. The app itself is very solid. Happy!
Hi Margot,
Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.
I hope you have a wonderful day! 🌞
Anggy
Great support!! Gabriel & Sebastian helped me quickly! Sebastian started then Gabriel jumped in. Once I was able to explain our scenario, Gabriel quickly came up with a configuration that worked! Thank you so much!
Hey Shani and Jeffrey,
Thank you so much for your kind review! I’m thrilled we were able to simplify your shipping zones and make your three-tier delivery model work seamlessly. Your patience and detailed explanations were a huge help in troubleshooting, and I’m so glad we could get it all sorted.
If you ever need anything else, don’t hesitate to reach out. Wishing you both a fantastic week ahead!
All the best,
Gab
pavlo hat eine sehr schnelle und professionelle lösung für mein versandproblem gefunden. grundsätzlich reagiert der support sehr schnell und hat bis jetzt immer alle fragen ausreichend beantwortet und die probleme gelöst. sehr professionell!
Hallo Renate,
vielen Dank für Dein nettes Feedback! 😊 Es freut mich sehr, dass Du unseren Support positiv bewertest—wir gehen in die richtige Richtung. Deine Zufriedenheit ist unsere oberste Priorität, und wir stehen jederzeit gerne zur Verfügung!
Mit freundlichem Gruß
Pavlo
Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.
Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience!
-Jeanette
very helpful customer service
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and we were able to set up all the rates you needed for shipping, delivery and pickup!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo