Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,658)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.
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amazing
Hi there!
Thank you for leaving us a review!
I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store.
It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!!
Thanks one more time!!! I wish you and your family a happy holiday season!
Manuel (:
Great support team!
Hi there,
Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you.
If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡
Thanks again for the lovely review; it really means a lot to us. 😊
Leo
Jessica was great at upgrading us to the new checkout widget and setting up our account to function and display as we wanted it to. Would highly recommend.
Thank you Jo for taking the time to leave such a lovely review!
Please do not hesitate to send a message if you have any questions or need any further assistance with our Zapiet - Pickup + Delivery app.
Warm regards,
Jessica
Very helpful, made good suggestions, and quick response time! Thanks!
Hi Ryan,
It was really lovely chatting with you and helping to set up your local delivery within our Zapiet - Pickup + Delivery app and getting some of the wording changed.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.
I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.
Thank you so very much for your kind words Calvin and for taking the time to share your experience!
I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.
I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.
Looking forward to continuing to support you and your future stores!
All the best,
Jessica
Their support is excellent! Jessica is a huge asset to this App and is always so friendly and willing to help me. A lot of apps do not play well with Zapiet so that is one thing to know. We use their app for our delivery business and while it's not perfect, it's the best we've found and works consistently.
Hi Chelsie,
Thank you very much for your review, it's much appreciated!
Always a pleasure chatting with you regarding our Zapiet - Pickup + Delivery and figuring out the many different challenges you bring to the table with your store ; -)
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
They are so responsive! I really appreciate how quickly they answer questions and get you up and running! Clemency was great!!
Updated reply 20 Nov 2024:
Hi there,
Thank you so much for your kind words! It was my pleasure helping you with your locations and theme :) Please do not hesitate to reach out if there is anything else we can help with.
Hoping you have a lovely day,
Clemency
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Hi Byron,
Thank you very much for taking the time to leave a review!
It was a pleasure chatting with you and getting everything set-up (especially your rates) for your launch within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.
Always happy to help and thanks for the support.
Reach out if you need anything.
Herman
Would recommend! Krystabel was super efficient in helping out our issues!
Hi Kevin!
Thanks for taking the time to leave such a great review!
It was a pleasure assisting you with your customization needs for the Zapiet - Pickup + Delivery app and providing you with the relevant documentation. Please don’t hesitate to reach out to our team in the future.
Warmest regards,
Krystabel
This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.
Thank you for being a dedicated professional, Jessica. We appreciate you!
Hi Michael,
Thank you very much for taking the time to leave such a lovely review!
It was my pleasure helping you to set up your store with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica