Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

April 25, 2024

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

TAGG Shop
United States
12 days using the app
Zapiet replied April 28, 2024

Hi Leslie,

Thank you very much for taking the time to leave such a lovely review!

It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Welcome to the Zapiet family!
Jessica

April 3, 2024

We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.

Squish Juicery
Canada
4 months using the app
Zapiet replied April 5, 2024

Hi Jessica!

Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉

Warm regards,
Betty

February 26, 2024

Great and super helpful!

Nourished Communities
United Kingdom
Over 3 years using the app
Zapiet replied February 27, 2024

Hi Rollo!

Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️

J Barjum

March 7, 2024

The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more

Barnegat Oyster Collective
United States
About 2 years using the app
Zapiet replied March 10, 2024

Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

February 27, 2024

We've been using Zapiet for our complex delivery needs and are thoroughly content. It's significantly streamlined our operations, adapting seamlessly to various requirements with remarkable flexibility and efficiency.

What sets Zapiet apart, beyond its technical prowess, is the exceptional support team. Responsive, helpful, and genuinely committed.

In a nutshell, Zapiet has not just met but exceeded our expectations, proving to be an invaluable asset for enhancing our delivery services and customer satisfaction. Highly recommended for any business looking for a reliable and adaptable delivery solution.

CarniStore
United Arab Emirates
About 3 years using the app
Zapiet replied March 3, 2024

Hi Fikry!

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're absolutely thrilled to hear that our platform has made such a positive impact on your delivery operations.

At Zapiet, we strive to provide unparalleled support to ensure our customers' success. It's fantastic to hear that our support team has been able to meet your needs promptly and effectively.

Your recommendation means the world to us. If you ever need anything, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you again for choosing Zapiet!

Warm regards,
Kitty

April 1, 2024

Phenomenal app with great support. Absolutely love it

Delta Fitness
United States
4 months using the app
Zapiet replied April 3, 2024

Thank you Gregory for leaving such a nice review, it's very much appreciated!

It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

January 25, 2024

Amazing customer service!

thecolorhouse
United States
Almost 6 years using the app
Zapiet replied January 29, 2024

Hey Jean,

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out.

Please don't hesitate to reach out to our team if you ever need further assistance.

Best wishes,

Diego

April 17, 2024

The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.

Hilo Design Center
United States
22 days using the app
Zapiet replied April 21, 2024

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!

- Herman

April 2, 2024

great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.

Cuppacakes.com.sg Singapore
Singapore
3 months using the app
Zapiet replied April 5, 2024

My Jee Huey Lim,

Thank you for taking the time to write such a lovely review

I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.

And of course, the extra styling for our widget was my pleasure!

-Steph

Edited June 16, 2023

The app works well and the customer support is great.

Remoov Flea Market
United States
About 9 years using the app
Zapiet replied June 17, 2023

Hi Gustavo,

Thank you for your review, it's very much appreciated

It has been my pleasure helping you this week with local delivery, shipping and conditional activation for our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Best regards,
Jessica