Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,669)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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This app is PERFECT for local pickup, delivery and national delivery. The support from the developer to integrate it into our site was absolutely fantastic.
If you are looking for an app that provides options for local pickup, local delivery and national delivery then this is the ONLY APP YOU NEED.
Many thanks to Sam from the support team for going above and beyond the call of duty.
Used along with Zapiet Rates by Distance to set up quite complex delivery and shipping services, with different products available in different locations at different rates. Zapiet support held my hand all the way. First class app and support.
Hi there!
It was my pleasure helping you set up the store—we really appreciate your kind words.
Let me know if there's anything else you need. We're happy to help. 😊
Have a lovely day!
Take care,
Marija
Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.
I've Altered my review from original. The app is designed to be very good. But it took a few weeks of back and forth with the support team to get it to work close to what it's like in the video. I'll go live this week, and in a few weeks I'll have a better idea how it went.
Hey Guys,
Thank you so much for leaving a positive review!
Sorry to hear that we did not have all your required features straight out of the box.
Our support team are always happy to discuss custom solutions to give customers the best experience possible.
If you have any suggestions on features you believe would be valuable please do not hesitate to let us know, we love receiving feedback about our app and we try to prioritise the development of highly requested features.
If there is anything we can help you with going forward just let us know - we're always happy to help :)
Ronan
Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend
Hi there,
It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app.
If you have any other questions, please do let us know :)
Best wishes,
Jessica
The app has worked very well for my startup so far. What was most impressive is the support from the customer services team who helped me create a very bespoke solution to the issue I was trying to solve. Bogi was absolutely amazing - first class! I'd like to see a few more of the upcoming features such as limiting pickup slots soon and to the basic customers not just the premium!
Absolutely outstanding support. Excellent product that I can't recommend highly enough. Best in class!
Hi Dawn,
It was my pleasure helping you today with the set up of our Store Pickup + Delivery app.
Thank you for your kind words and if you have any other questions, please do let us know!
Cheers,
Jessica
Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime,
Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica
App worked great, but I find it's too expensive for us. We're an online shop that is just starting out. The company would get far more people installing their app if they figured out a scalable model that grows as your sales grow or a longer trial period.
Features: The application boasts a commendable array of features.
Implementation: However, the execution of these features is inadequately defined.
Documentation: The provided literature lacks clarity, presenting challenges for user navigation.
Glitches: Occasional glitches can be anticipated, which is common for most applications.
Customer Support: A significant shortfall is the customer support. Initial interactions are with a chatbot, often redirecting users to convoluted help pages.
Price Point: Given its pricing, a more streamlined and intuitive setup is expected.
Potential: The app has the promise to become a leading player in the delivery and pickup sector but falls short in critical areas.