Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,684)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex order, delivery, and pickup operations. It's noted for its intuitive setup, customization options, and seamless Shopify integration. The customer support is particularly valued for its responsiveness and helpfulness in optimizing app usage. Merchants appreciate the app's flexibility and reliability, which adapt well to Shopify updates, ensuring smooth operations.

August 10, 2024

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
United States
Over 5 years using the app
Zapiet replied September 8, 2024

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help.

Warm regards,
Pavlo

September 23, 2024

Very quick and good support ! I recommend the app

Lileo
Belgium
5 months using the app
Zapiet replied October 8, 2024

Thanks for the review! Happy to hear you're happy with our support, and recommend the app :)

Best wishes,

Bogi

November 26, 2024

amazing

Dream Donuts
Germany
6 days using the app
Zapiet replied December 4, 2024

Hi there!

Thank you for leaving us a review!

I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store.

It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!!

Thanks one more time!!! I wish you and your family a happy holiday season!

Manuel (:

January 15, 2025

Very helpful and proactive support

Anytime Flowers
Australia
About 3 hours using the app
Zapiet replied January 17, 2025

Hi Lian,

Thank you so much for taking the time to leave us a review! It was my pleasure helping you set up your rates and wording at checkout. Never hesitate to reach out to us if you have any other questions! (:

Always here for you. Take care!
Angelo

September 1, 2024

Love the app, super easy to use and Krystabel helped me so much with API and dashboard issues, resolved my problem quickly and kept our customers happy :)

Black Rock Vape | Austin's THCa Destination
United States
3 months using the app
Zapiet replied September 5, 2024

Hi Ahsan,

Thank you so much for your wonderful review! We’re thrilled to hear that you're loving our Zapiet - Pickup + Delivery app!

It was a pleasure assisting you and ensuring your customers are satisfied!

If you ever need any further assistance, don’t hesitate to reach out. Our Zapiet team is always here and happy to help!

Warmest regards,

Krystabel

November 6, 2024

Diese App bietet genau das was ich gesucht habe. Zudem ist der Support sehr schnell und freundlich! Danke Manuel! Würde 6 Sterne geben wenn das möglich wäre!

THE DUKE
Germany
28 days using the app
Zapiet replied November 20, 2024

Hi!!

Thank you for taking the time to write this review 🙂 It was a pleasure for me to help you set up your store and show you the steps to do it, even when you had to go to bed 😂

Don't forget that you can ALWAYS contact us if you need us.

Have a nice weekend!👌

Manuel

May 21, 2024

I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.

I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.

Dahing Plants
United States
Almost 3 years using the app
Zapiet replied May 24, 2024

Thank you so very much for your kind words Calvin and for taking the time to share your experience!

I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.

I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.

Looking forward to continuing to support you and your future stores!

All the best,
Jessica

September 5, 2024

Quick Response to Any Issues. Easy to Use.

The Grainery Greenhouse
United States
Over 4 years using the app
Zapiet replied September 8, 2024

Thank you Joshua for taking the time to leave a review!

I'm really glad to have gotten you onto the latest version of our Zapiet - Pickup + Delivery app so that you, your store and customer's can take advantage of the best performance, stability and rates and also that you have all the latest fixes & features available.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks again,
Jessica

September 25, 2024

Quick and helpful info. Together we got the problem solved

My Store
Belgium
1 day using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue.

Feel free to reach out to us anytime!

Best regards,
Betty

September 5, 2024

Have you ever contacted any of the suport team ask for Laura who is great!

Design 4 print
Netherlands
3 months using the app
Zapiet replied September 8, 2024

Hi Sander!

Thank you for your kind words! I'm thrilled to read that you had a positive experience with our support team and app. 🙌

If you need any further help or have more questions, please feel free to reach out. We're here to help!

Wishing you a wonderful day!
Laura