Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,696)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

December 17, 2024

Todo muy bien, fue bastante amable.

Y pudo ayudarme a solucionar mi problema.

La recomiendo ampliamente.

El Buen Campo
Mexico
About 9 years using the app
Zapiet replied December 19, 2024

Hola!

Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación y recogida. Siempre estamos aquí para ayudar!

Espero que tengas un maravilloso día!
Kristine

October 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
United States
2 months using the app
Zapiet replied November 1, 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

August 26, 2024

Zapiet is great, and Herman is an amazing person who was able to respond to my needs as well as implement a solution in a matter of minutes. I love working with Zapiet, and encourage the use by any store doing local delivery with Shopify.

The Orchard
United States
Almost 3 years using the app
Zapiet replied September 2, 2024

Hi Kristine,

WhooHoo!! Thank you for the amazing review.

It was amazing chatting with you and seeing the mouth-watering products your team makes.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Herman

October 22, 2024

Easy, quick and nice support

Boucherie Sologne Frais
France
3 months using the app
Zapiet replied October 29, 2024

Hi Hippolyte,

Thank you so much for your 5 star review!

I greatly appreciate you, you're so lovely to work with. 🥰

We're always here for you in case you need help or assistance. ☺️

Warm regards,
Kristine

Edited January 18, 2025

Just had help from Kristine on the support team - helped me get the app running to my specifications

Quick, friendly, accurate

Thanks Kristine!

Gujarati Rasoi
United Kingdom
8 months using the app
Zapiet replied September 18, 2024

Hi Urvesh,

Thank you so much for your 5-star review! I really appreciate the details you provided, as they helped me resolve everything quickly. It was a pleasure to speak and work with you!

I hope you have a great day!
Kristine

October 9, 2024

Very easy to use and if you get stuck, the support is amazing! Highly recommend. Thank you.

Beacon Farms
United Kingdom
23 days using the app
Zapiet replied October 10, 2024

Hi Review team Here is my reply

Hi Holly,

Thank you so much for your amazing review! It made my day! It was wonderful to speak with you - I was happy to help get the widget set up for you just in time for your new theme launch. We make a great team!

We're always here to help, so reach out anytime. Have a great day! (:
Anggy

November 3, 2024

good help

Gjenbruksgiganten
Norway
2 months using the app
Zapiet replied November 7, 2024

Hi!

Thank you so much for your kind review. We're thrilled you found our support helpful with the Zapiet - Pickup + Delivery app!

If you have any other questions or need further help, please don't hesitate to reach out.

Kind regards,
Leo

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

August 14, 2024

Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!

Shady Brook Farm
United States
Over 4 years using the app
Zapiet replied August 19, 2024

Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!

- Jeanette

September 27, 2024

Brilliant support and went well over and above the call of duty to help with our requirements!

eatTelfit
United Kingdom
6 months using the app
Zapiet replied October 8, 2024

Thanks for your review! Glad our team were able to assist beyond your expectations.

Best wishes,

Bogi