Reviews (1,731)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup, enhancing customer experience and streamlining operations. They praise its intuitive, customizable backend and flexibility in delivery options. Its reliable performance, seamless Shopify integration, and exceptional customer support through live chat and email are also highlighted as major benefits, making it a dependable choice for handling delivery services.
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This app was exactly what we needed to provide checkout options for our customers. We ran into a small issue with set up and as soon as we accessed the live chat for help, Andy was there immediately to solve the problem. Great customer support!
Big problems in my shop... Language issues, FAQ outdated, customers unable to modify product quantity... 48h since my first email asking for help... Now the app is uninstaled but some issues remain with an "Store pickup" page still in my checkout page... Terrible experience.
UPDATE: They finally fixed it and uninstall was completed.
Luke from customer service was amazing, helped me within 2 min, I was panicking because I could not see my cart and in a matter of 10min it was up and running again, the app is easy to use and I am very pleased with the service. I would definitely recommend over the other calendar apps around (I have tried 3)
Hi Elias,
Thank you so much for the lovely review. I'm glad we were able to resolve your issue so quickly, and that you're enjoying using our app.
If If you ever need any ...
Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.
Great customer service! Maria from the Zapiet Support team went above and beyond to help me, thank you.
I had a really nice time assisting you today and getting your store up and running with our app.
Please know we are always happy to help so do not hesitate in reaching out! ...
I wanted to use this app for my delivery options but unfortunately it doesn’t have a blackout time option just a blackout date. I ended deleted the app but the developers coding wasn’t removed which cause some technical issues on my checkout page. I’m only giving this a 2 stars because of poor customer services on responding back and removing their coding. I had two days of website inactivity due ...
Hi there,
Thanks so much for your feedback!
You are totally correct in that our app does not currently provide the ability to blackout specific pickup times. This is ...
Great Support!!! having problem with the location of the widget and they fix it right away. Thank You
Support is very speedy! Thanks to Jeanette for helping with our Cart issue.
I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day!
Please do not hesitate to reach out if there's anything we ...
Fantastic app and fantastic service. Ronan and Sandy are both top notch, without a doubt. Thank you for your excellent customer service!
Hello there,
It was great working with you in preparation for the launch of your store! Don't hesitate to let us know how it went!
We'll be here if ever you need anything ...
This app solved my online orders issues - click and collect with preparation time, home delivery with preparation time and multiple area zones based off postcodes, and shipping options for selected products. The team at Zapiet were super helpful in giving me advice and assistance in getting it to function as I wanted on my theme. Really thankful I came across this app and I would recommend it if ...
Hi there,
It sounds like you're making great use of our app features - thanks for taking the time to give us this feedback! Glad to hear our support team was able to help you ...