Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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Have you ever contacted any of the suport team ask for Laura who is great!
Hi Sander!
Thank you for your kind words! I'm thrilled to read that you had a positive experience with our support team and app. 🙌
If you need any further help or have more questions, please feel free to reach out. We're here to help!
Wishing you a wonderful day!
Laura
Their customer support team is very attentive and helpful. Maria was so patient with me whilst we worked through a problem together.
Hi there!
Thank you very much for your kind review! It's always a pleasure to be able to assist you with Zapiet - Pickup + Delivery, should you need anything else do not hesitate to reach back here
Best,
María
Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)
Hi Eli,
Thank you very much for taking the time to leave such a lovely review!
It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature.
Any other questions or any assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Very prompt and helpful - Thank you Klaudia
Thank you for your kind words!
I'm glad I could assist you promptly and help resolve the issue with your pickup and delivery rates. It turned out that one step was missing in the integration with Intuitive Shipping, and I'm happy we could get that sorted for you.
Please don’t hesitate to reach out if you need any further assistance!
Klaudia
Excellent support - quick and relatively easy set up
Hi Tom!
Thank you so much for taking your time to leave us such an awesome review.
It was a pleasure assisting you in configuring your rates using our Zapiet - Pickup + Delivery app.
Please don't hesitate to reach out if you require any further assistance.
Warm regards
Betty
Excellent, resolved the issue and had us back up and running in no time.
Hi,
Thanks for the kind support and feedback!
Reach out if you need anything.
Herman
Thank you for your support!
Thank you Pavel!
So glad to have been able to help you update our Zapiet - Pickup + Delivery and get all of your rates up and working!
If you have any questions or need any further assistance, please send a message.
Warm regards,
Jessica
We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.
Hi Nathan,
Thank you sincerely for taking the time to share such a wonderful review!
It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.
Warm regards,
Jessica
Great support
Hey Michael,
Thanks for the review and your kind words.
We're always happy to help, so reach out if you need anything.
-Herman
Their support is excellent! Jessica is a huge asset to this App and is always so friendly and willing to help me. A lot of apps do not play well with Zapiet so that is one thing to know. We use their app for our delivery business and while it's not perfect, it's the best we've found and works consistently.
Hi Chelsie,
Thank you very much for your review, it's much appreciated!
Always a pleasure chatting with you regarding our Zapiet - Pickup + Delivery and figuring out the many different challenges you bring to the table with your store ; -)
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica