Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

January 26, 2016

This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.

Fengfit Foods
United States
Over 7 years using the app
February 14, 2024

The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. I did decide to remove a star because the Pickup + Delivery app did not notify us that it was outdated and needed to be updated which caused potentially lost sales because of a broken google API. When we recognized there was an issue with the module we reached out to live chat support and got exceptional help from Jessica who quickly fixed the issue for us.

William Dickson Industries, Inc
United States
Almost 3 years using the app
Zapiet replied February 16, 2024

Hi Paul,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting our Zapiet - Pickup + Delivery up-to-date on your store so that everything is working and generating rates at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

February 6, 2024

Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.

Shin-Sen-Gumi
United States
Over 3 years using the app
Zapiet replied February 8, 2024

Thank you for taking the time to write a wonderful review

It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

February 15, 2024

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas.

un 10

Mis Globos
Spain
Over 2 years using the app
Zapiet replied February 19, 2024

Hi there!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up distance validation in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno

March 27, 2017

Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.

Futura Direct
United Kingdom
Over 7 years using the app
Edited August 7, 2023

Managing Apps on Shopify is not always the easiest of tasks, we have been using Zapiet for years now, it is intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking which is inevitable they are there night or day. Highly recommended.

Spruce Flowers and Events
United States
About 7 years using the app
Zapiet replied June 15, 2023

Hello Simon!

Thank you for sharing such an awesome review!

Your kind words about our user-friendly setup and prompt support bring us joy. It has been a pleasure to provide assistance whenever you needed it, helping your business succeed!

Cheers,
Diego

April 6, 2016

LOVE LOVE this app! Andy has been given nothing less than outstanding support and made the set up process of this app so stress-free!!

We are so thankful for all your help!

Davids Furniture Interiors
United States
About 7 years using the app
April 28, 2018

Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done

Log On Hong Kong
Hong Kong SAR
About 7 years using the app
October 9, 2023

We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.

Mandarin Oriental, Hong Kong
Hong Kong SAR
Over 6 years using the app
Edited June 17, 2019

App is great; the people phenomenal! Zapiet responds quickly to my questions & inquiries! Their software makes it easy for our customers to order, pick location, day and time!

Papa C Pies
United States
Over 6 years using the app