Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,686)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

June 18, 2024

Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.

Battery HQ
Australia
Over 4 years using the app
Zapiet replied June 21, 2024

Always happy to help and thanks for the support.
Reach out if you need anything.
Herman

May 28, 2024

A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.

Hey, Crois!
Australia
Over 1 year using the app
Zapiet replied May 31, 2024

Hi Crois!

Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years.

It's amazing to know that we've been a part of your journey for almost 7 years!

We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help!

Thanks again for your kind words and for being such an important part of the Zapiet family.

Warm regards,
Betty

April 3, 2024

We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.

Squish Juicery
Canada
About 1 year using the app
Zapiet replied April 5, 2024

Hi Jessica!

Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉

Warm regards,
Betty

July 9, 2024

Jessica was great at upgrading us to the new checkout widget and setting up our account to function and display as we wanted it to. Would highly recommend.

Trotters
United Kingdom
About 6 years using the app
Zapiet replied July 11, 2024

Thank you Jo for taking the time to leave such a lovely review!

Please do not hesitate to send a message if you have any questions or need any further assistance with our Zapiet - Pickup + Delivery app.

Warm regards,
Jessica

June 10, 2024

Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!

Too Sweet Cakes
United States
Over 2 years using the app
Zapiet replied June 13, 2024

Hi Shelbi,

Thank you so very much for leaving such a lovely review!

It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

April 5, 2024

the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.

sosoutils
Canada
About 2 years using the app
Zapiet replied April 8, 2024

Hi Vincent,

Thank you very much for your awesome review

It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help!

-Steph

April 9, 2024

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
United Kingdom
8 months using the app
Zapiet replied April 12, 2024

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica

September 15, 2024

Support is incredibly responsive and thorough. Wow - exactly how it should be!

Penny and Clover
United States
11 days using the app
Zapiet replied October 8, 2024

Hi Jason!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and helped you out clarify the questions you had with Rates by Distance!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

August 15, 2024

Very helpful and was kind!

The Flower Market on 7th
United States
Almost 4 years using the app
Zapiet replied August 18, 2024

Thank you so much for your review! It was a pleasure assisting you. ❤️ If you need anything, we’re always here to help!

- Jeanette

May 1, 2024

I have used several shipping apps now and have been using Zapiet for about 6 months and I love it. It is super easy to set up and use and I recently added another custom options app to my website which was interfering with the shipping functionality. Stephane from Zapiet jumped in there straight away and was able to assist in solving the issue in a matter of minutes. Super happy with the support received and definitely recommend this app to anyone who is looking to add some great shipping options to their website!

Bunny & Co
Australia
3 months using the app
Zapiet replied May 5, 2024

Hello Michelle,

Thank you for your awesome review!

We're so glad that Zapiet - Pickup + Delivery has been helpful for you. Your thoughts and feedback mean a lot to us and If you have any ideas on how we can make the experience better, we'd love to hear from you.

Thanks again
-Steph