Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,688)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

Edited October 22, 2024

Thank you for all your support. It is very helpful.

JFC Online QLD
Australia
Over 2 years using the app
Zapiet replied August 7, 2024

Hi Okita!

You're very welcome! We are really glad to hear your positive feedback. It's always our pleasure to assist you promptly. If you have any more questions or need anything else, feel free to reach out anytime. We are always here to help!

Warm regards
Betty

June 24, 2024

Fantastic application. We have three options available for our online customers, These are; Home delivery if within our delivery radius, Pickup from our store, and postage on selected items. Each require customers to select days and timeslots so we can pick and pack their orders.

I have tried other applications but none have worked as well as Zapiet - Pickup and Delivery. Also the integration with Order Printer Pro works well.

Customer support is also great as they were able to resolve an issue that arose with the proceed to checkout button being unlocked. This was fixed by the Zapiet support staff in a timely manner.

Good work guys!

The Mushroom Guys
Australia
About 2 months using the app
Zapiet replied June 27, 2024

Hi there!

Thank you for your fantastic feedback! We're thrilled to hear that Zapiet - Pickup and Delivery has been a great fit for your business and that our integration with Order Printer Pro is working well for you. We are always here to help, and we're glad they could resolve the checkout issue promptly. Your kind words mean a lot to us.

Thanks again!

Warm regards,
Betty

May 2, 2024

Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.

Little Blooms Studio
Australia
9 months using the app
Zapiet replied May 5, 2024

Wowza, your review just made my day shine brighter than a supernova! 🌟

Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.

Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨

- Herman

March 15, 2024

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.

It's a rare thing.

Baltzersen's
United Kingdom
About 5 years using the app
Zapiet replied March 20, 2024

Hello Paul,

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.

We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!

Best!
Diego

August 15, 2024

Jessica, who is a Merchant Support Specialist with Zapiet, was absolutely incredible and very prompt in addressing an issue that we couldn't resolved ourselves. Kudos!

Chit Chats BC Supplies Store
Canada
About 2 years using the app
Zapiet replied August 18, 2024

Hi Dave,

Thank you very much for taking the time to leave such a lovely review!

It was a pleasure helping you with your 2 stores to get subscription rates to generate to the checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

May 6, 2024

The Best App support team! We recently moved to a new Shopify Theme and needed to adjust Pickup settings. Jessica from the Zapiet support team made this process a breeze and went the extra mile to help us ensure everything works! We've been using Zapiet app for about a year now and are very happy with our experience!

TUCK
Canada
11 months using the app
Zapiet replied May 8, 2024

Thank you very much Judith for taking the time to leave such a lovely review!

It was such a pleasure chatting with you and helping you set up your new theme with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

April 30, 2024

Without a doubt, the best, most helpful and most thoughtful customer service experience I have had in a very long time. This team is GREAT!

ZAK THE BAKER
United States
Almost 3 years using the app
Zapiet replied May 2, 2024

Hi Zak,

Thank you for your wonderful review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app and to make sure that all rates are working and being generated to checkout.

If you have any questions or need any further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

June 12, 2024

It's easy to use with the great customer service, solving any issue within minutes.

THE HONEYCAKE
Australia
About 5 years using the app
Zapiet replied June 14, 2024

Hi
Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly.
Always happy to help!

Jayne

March 7, 2024

The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more

Barnegat Oyster Collective
United States
About 2 years using the app
Zapiet replied March 10, 2024

Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

March 13, 2024

Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.

MFP
Singapore
Almost 4 years using the app
Zapiet replied March 14, 2024

Hi,

It was a pleasure to help you sort out the correct settings for your requirements.

It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.

If you ever need anything else you know where we are!

Kind regards

Jayne