Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,767)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery operations, noting its robust features such as multiple options, Shopify POS integration, and a scheduler for managing times. It's praised for its user-friendly interface, reliability, and superior performance compared to Shopify's native functionalities. Exceptional customer support is also a key highlight, with the team noted for their responsiveness and effectiveness in issue resolution.

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

December 13, 2024

Very pleased with support :)

PleasureBDA
Bermuda
Almost 4 years using the app
Zapiet replied December 18, 2024

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from us.

Best wishes,

Bogi

August 10, 2024

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
United States
Over 5 years using the app
Zapiet replied September 8, 2024

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We ...

September 19, 2024

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

The Meat House Market
United States
Over 6 years using the app
Zapiet replied September 22, 2024

Hi Scott,

Thanks a lot for the awesome review!

I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll ...

December 17, 2024

Todo muy bien, fue bastante amable.

Y pudo ayudarme a solucionar mi problema.

La recomiendo ampliamente.

El Buen Campo
Mexico
About 9 years using the app
Zapiet replied December 19, 2024

Hola!

Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación ...

May 1, 2024

I have used several shipping apps now and have been using Zapiet for about 6 months and I love it. It is super easy to set up and use and I recently added another custom options app to my website which was interfering with the shipping functionality. Stephane from Zapiet jumped in there straight away and was able to assist in solving the issue in a matter of minutes. Super happy with the support ...

Bunny & Co
Australia
3 months using the app
Zapiet replied May 5, 2024

Hello Michelle,

Thank you for your awesome review!

We're so glad that Zapiet - Pickup + Delivery has been helpful for you. Your thoughts and feedback mean a lot to us and If ...

November 3, 2024

pavlo hat eine sehr schnelle und professionelle lösung für mein versandproblem gefunden. grundsätzlich reagiert der support sehr schnell und hat bis jetzt immer alle fragen ausreichend beantwortet und die probleme gelöst. sehr professionell!

CupCakes Wien
Austria
About 3 years using the app
Zapiet replied November 5, 2024

Hallo Renate,

vielen Dank für Dein nettes Feedback! 😊 Es freut mich sehr, dass Du unseren Support positiv bewertest—wir gehen in die richtige Richtung. Deine Zufriedenheit ...

July 16, 2024

Works pretty well and the support team are helpful

Stones Bakery
United Kingdom
Over 3 years using the app
Zapiet replied July 18, 2024

Thank you so much for your kind words! Should you need any assistance in the future do not hesitate to reach back, we are always happy to help!

Best,
María

Edited January 6, 2025

Exellent service thank you

DCS Uniforms
Australia
Almost 3 years using the app
Zapiet replied December 9, 2024

Hey Kim,

Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you.

If you need anything else in the future, don’t hesitate to reach ...

October 3, 2024

Jeanette was very helpful in troubleshooting my issue.

Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.

The Van Mart
United States
7 days using the app
Zapiet replied October 8, 2024

Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now ...