Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.
Hi,
It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed.
Warm regards,
Pavlo
Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet.
This really saved my website. Thank you Laura!
Hi Joy,
It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together.
Always here to help with anything you need. Cheers!
Laura
Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were set up your local delivery for Dollar and Scotland only!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.
Customer support was able to research both and help me navigate the process for both.
I look forward to using these 2 together in the future
Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.
Best wishes,
Bogi
Zapiet
Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!
Thank you for the great review!
We're so glad our pickup and delivery options are making order handling easier for you. Let us know if you ever need any further assistance!
- Diego
Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!
Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.
Best wishes,
Zapiet Team
As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.
HI Molly,
Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly.
It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going.
Have a wonderful day!
Manuel
This app is perfect for helping my customers select their date/time for delivery or pickup.
Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.
Thank you highly recommend this app.
Hi,
Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running.
Best wishes,
Bogi
Great Support. Problems solved in 10 minutes by your team. Thanks a lot.
Hi Dominique,
Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help!
Let us know if there's anything else we can help with. Have a great day!
Kristine
Manuel was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.
Thank you for the lovely feedback!
I'm so happy I was able to get your store up and running efficiently. Our team always strives to provide helpful and reliable support for pickup and delivery, and it’s great to hear we’ve hit the mark.
We’re here whenever you need us! 🚀😊
-Manuel