Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Spectacular, really listenened and got me through my issues. Friendly and knowledgable.
Kristine will get you back up and running!
Hi there,
Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞
I greatly appreciate you! You're just too awesome! ✨
Take care & stay safe! 😃
Warm regards,
Kristine
The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).
Thank you so much for taking the time to leave such a lovely review!
It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Great app, great fast and kind support. Works as expected and is worth the money!
The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.
Hi Stefan,
Thank you very much for taking the time to leave a review!
It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!
Hi!
Thank you so much for your review!!
We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.
Happy Holidays!
Manuel 🙂
Manuel was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.
Thank you for the lovely feedback!
I'm so happy I was able to get your store up and running efficiently. Our team always strives to provide helpful and reliable support for pickup and delivery, and it’s great to hear we’ve hit the mark.
We’re here whenever you need us! 🚀😊
-Manuel
Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!
Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated!
I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.
Hi,
Thank you for your sincere feedback! We’re glad to hear you find the app an improvement for your store :)
You’re welcome to contact us any time for any assistance, we will do our best to help you!
Warm regards,
Pavlo
As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.
Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.
Hi Sandra, thank you for the kind words! 😊
I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.
We're always here to support you with anything you need!
Cheers,
Klaudia