Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,688)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

September 26, 2024

Excelente atención al cliente, te logran resolver lo que necesites.

El Paso
United States
3 months using the app
Zapiet replied September 30, 2024

Hola!

Gracias por tus palabras!! Fue un placer ayudarte con la configuración de las tarifas Por favor escríbenos si necesitas algo en el futuro!

Qué tengas buen día!
Sebastian

Edited November 22, 2024

Laura and Manuel were so helpful. They they were prompt in their responses and really helped me see what I needed to resolve my issues. Highly recommend.

Prosper Pantry
United States
Over 5 years using the app
Zapiet replied April 23, 2024

Hello Matthew,

It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.

You should know that you are always welcome to reach us for any assistance you may need with our apps.

Warm regards,
Pavlo

February 19, 2025

Support is great - always available to help with any questions I have. Angelo is very knowledgeable and helped me customize my check-out module.

Cusack Meats
United States
Over 4 years using the app
February 14, 2025

Betty helped me a lot today and update my rates and update many settings to meee
Love her work
Thanksssssssss ":)

Levant Corner
Australia
Zapiet replied February 17, 2025

Hi there!

Thank you for your amazing review! It was a pleasure helping you set up the rates in our Zapiet - Pickup + Delivery app. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!

Best regards
Betty

March 6, 2024

Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!

Jerome Florists Inc
United States
12 months using the app
Zapiet replied March 8, 2024

Thank you Peter for taking the time to leave a review

It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

July 12, 2024

This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.

Thank you for being a dedicated professional, Jessica. We appreciate you!

Savenor's Butchery
United States
24 days using the app
Zapiet replied July 15, 2024

Hi Michael,

Thank you very much for taking the time to leave such a lovely review!

It was my pleasure helping you to set up your store with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

February 27, 2024

We've been using Zapiet for our complex delivery needs and are thoroughly content. It's significantly streamlined our operations, adapting seamlessly to various requirements with remarkable flexibility and efficiency.

What sets Zapiet apart, beyond its technical prowess, is the exceptional support team. Responsive, helpful, and genuinely committed.

In a nutshell, Zapiet has not just met but exceeded our expectations, proving to be an invaluable asset for enhancing our delivery services and customer satisfaction. Highly recommended for any business looking for a reliable and adaptable delivery solution.

CarniStore
United Arab Emirates
About 3 years using the app
Zapiet replied March 3, 2024

Hi Fikry!

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're absolutely thrilled to hear that our platform has made such a positive impact on your delivery operations.

At Zapiet, we strive to provide unparalleled support to ensure our customers' success. It's fantastic to hear that our support team has been able to meet your needs promptly and effectively.

Your recommendation means the world to us. If you ever need anything, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you again for choosing Zapiet!

Warm regards,
Kitty

Edited April 8, 2024

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Tinker Coffee Wholesale
United States
10 months using the app
Zapiet replied April 1, 2024

Thank you very much Jeff for taking the time to leave a review!

Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

Edited October 4, 2024

I recently had the pleasure of working with Jessica, and I must say I am incredibly impressed with her dedication to providing top-notch customer service. From the moment we started interacting, she demonstrated a high level of professionalism and expertise in her field, addressing all my concerns with remarkable knowledge and efficiency. What truly sets Jessica apart, however, is her genuine kindness and warmth, which made our interaction a wonderful experience. Her unwavering commitment to ensuring customer satisfaction is a testament to her work ethic and passion for her role. I recommend Jessica to anyone seeking an exceptional customer service professional and would not hesitate to work with her again.

My Blush Peony
Canada
7 months using the app
Zapiet replied June 13, 2024

Reply updated 8 October 2024:

Thank you so much for your thoughtful and kind review Luis!

I'm thrilled to hear that you had such a positive experience and I'm so happy that I was able to help you to get our Zapiet - Pickup + Delivery up and working on your new theme.

If you have any questions or need any further assistance, please don’t hesitate to reach out again in the future!

Warm regards,
Jessica
----------------
Hi,
It was a real pleasure helping you set up our widget!
If you need anything else, feel free to reach out. Our team is always happy to assist :)
-Steph

April 23, 2024

Maria fixed my issue very quickly and made sure everything was resolved!

Muscovy Coffee Roasters
United States
Over 5 years using the app
Zapiet replied April 24, 2024

Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.

If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!

Thank you!

-María