Reviews (1,756)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex pickup and delivery logistics, enhancing customer experience and streamlining operations. It offers extensive customization and an intuitive backend, ideal for unique shipping needs. The support team is frequently praised for being responsive and knowledgeable, quickly resolving issues and improving reliability and user-friendliness. Recommended for optimizing delivery and pickup services.

April 23, 2024

Maria fixed my issue very quickly and made sure everything was resolved!

Muscovy Coffee Roasters
United States
Over 5 years using the app
Zapiet replied April 24, 2024

Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.

If there's anything else you need in the future, please don't ...

Edited November 20, 2024

Manuel was amazing. He did not give up until he had solved the problem. He was truly fantastic.

Cartems Donuts
Canada
Over 4 years using the app
Zapiet replied May 5, 2024

Hi there and a big thank you for taking the time to leave such a wonderful review!

Best wishes,

Bogi
Zapiet team

Edited November 13, 2024

Awesome support and a very useful service! Support usually takes care of my problems easily, app serves our needs very well.

LADY WONG
United States
About 1 year using the app
Zapiet replied May 22, 2024

Hi Mogan!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we were able to set up the ...

Edited October 4, 2024

I recently had the pleasure of working with Jessica, and I must say I am incredibly impressed with her dedication to providing top-notch customer service. From the moment we started interacting, she demonstrated a high level of professionalism and expertise in her field, addressing all my concerns with remarkable knowledge and efficiency. What truly sets Jessica apart, however, is her genuine ...

My Blush Peony
Canada
7 months using the app
Zapiet replied June 13, 2024

Reply updated 8 October 2024:

Thank you so much for your thoughtful and kind review Luis!

I'm thrilled to hear that you had such a positive experience and I'm so happy that ...

October 9, 2024

Very easy to use and if you get stuck, the support is amazing! Highly recommend. Thank you.

Beacon Farms
United Kingdom
23 days using the app
Zapiet replied October 10, 2024

Hi Review team Here is my reply

Hi Holly,

Thank you so much for your amazing review! It made my day! It was wonderful to speak with you - I was happy to help get the widget ...

August 9, 2024

Excellent, resolved the issue and had us back up and running in no time.

FreshBox Organic Delivery
Australia
Over 4 years using the app
Zapiet replied August 12, 2024

Hi,

Thanks for the kind support and feedback!
Reach out if you need anything.

Herman

September 27, 2024

Brilliant support and went well over and above the call of duty to help with our requirements!

eatTelfit
United Kingdom
6 months using the app
Zapiet replied October 8, 2024

Thanks for your review! Glad our team were able to assist beyond your expectations.

Best wishes,

Bogi

September 1, 2024

Love the app, super easy to use and Krystabel helped me so much with API and dashboard issues, resolved my problem quickly and kept our customers happy :)

Black Rock Vape | Austin's THCa Destination
United States
3 months using the app
Zapiet replied September 5, 2024

Hi Ahsan,

Thank you so much for your wonderful review! We’re thrilled to hear that you're loving our Zapiet - Pickup + Delivery app!

It was a pleasure assisting you and ...

September 24, 2024

The support staff are always so helpful and willing to investigate any problem you're having. Love it!

boldbotanicals.myshopify.com
Australia
2 months using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for leaving us such a wonderful review of our Zapiet - Pickup + Delivery app! We are always available to assist you with any questions or concerns you ...

September 29, 2024

Kristine was amazing! So helpful when I was setting up the app for our business. Thank you

Humble
Australia
25 days using the app
Zapiet replied October 2, 2024

Hi, Kyrenia!

Thank you so much from the bottom of my heart! Your review meant a lot to me, and I'm so happy that I was able to assist you. Please do not hesitate to reach ...