Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

November 23, 2023

costly but does the basics and great customer support

Loaded Gun Kitchen
Singapore
Over 2 years using the app
Zapiet replied November 26, 2023

Hi there and thank you for taking the time to leave us this lovely review

It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!

-Steph

November 22, 2023

Great support with integration!

Ed's Plant Shop
United States
About 3 years using the app
Zapiet replied November 24, 2023

Hi there,

Thank you for taking the time to leave a review

It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks again,
Jessica

January 25, 2024

Amazing customer service!

thecolorhouse
United States
Almost 6 years using the app
Zapiet replied January 29, 2024

Hey Jean,

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out.

Please don't hesitate to reach out to our team if you ever need further assistance.

Best wishes,

Diego

November 15, 2023

So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)

Bali Floating Kitchen
Indonesia
8 days using the app
Zapiet replied November 16, 2023

Hi! I am happy to hear that your experience with setting up the Zapiet - Pickup + Delivery app was a positive one and I was able to assist you with your inquiries and provide the support you required.

In case you have any additional questions or need further assistance in the future, please do not hesitate to reach out to us.

Warm regards

Betty

January 16, 2024

Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.

ILAMALÙ
Italy
About 1 year using the app
Zapiet replied January 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨

-J Barjum 🫶🏻

January 26, 2024

Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.

StoneGrindzChocolate
United States
7 days using the app
Zapiet replied February 4, 2024

Hi Steven,

It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued!

Be sure you are always welcome to message us whatever you need!

Faithfully,
Pavlo

February 15, 2024

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas.

un 10

Mis Globos
Spain
Over 2 years using the app
Zapiet replied February 19, 2024

Hi there!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up distance validation in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno

January 12, 2024

Great app and very easy to work with.

POPPartyballoons
United States
Almost 2 years using the app
Zapiet replied January 14, 2024

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

January 19, 2024

Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!

Fleurish Flower Shop
Canada
About 21 hours using the app
Zapiet replied January 22, 2024

Hi Jaime,

Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica

March 19, 2024

Very customizable app and support is top notch. Thank you!

URGE Juice and Kitchen
United States
6 months using the app
Zapiet replied March 21, 2024

Hi there,

It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!

If anything else ever comes up, don't hesitate to reach out, our team is always happy to help

-Steph