Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

May 24, 2024

We are planning to use this app soon, and their customer service has been outstanding. This is the only app we've found that offers all the functionality we need for BOPIS (Buy Online, Pick Up In Store). Highly recommend!

Sandbox Healthy Spot
United States
3 months using the app
Zapiet replied May 30, 2024

Thank you so much for your positive review! We're thrilled that you had a great experience and found it helpful. Your feedback is incredibly valuable and helps us improve.

July 22, 2024

Great support from Jessica and the whole team! The quick support is the reason I stay with Zapiet.

Kurty’s Cookies
United States
7 months using the app
Zapiet replied July 24, 2024

Hi there,

Thank you very much for taking the time to leave a lovely review!

It was a pleasure getting your local delivery up and working with our Zapiet - Pickup + Delivery app.

If you have any questions or need further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

April 5, 2024

Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.

Bone a Patreat
United States
Almost 5 years using the app
Zapiet replied April 8, 2024

Hi April,

Thank you very much for taking the time to leave a review!

It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!

If you have any questions or need any assistance, please do let us know.

All the best,
Jessica

Edited November 12, 2024

Chat is very helpful! Shoutout to Leo!

JJ's Flower Shop
United States
About 3 years using the app
Zapiet replied August 6, 2024

Hi Sara!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to solve the conditional activation issue you had!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

June 11, 2024

Great tool, A+ support experience. Highly recommended!

Goose Island Toronto
Canada
About 4 years using the app
Zapiet replied June 14, 2024

Thank you so much for your feedback! We're thrilled that you're loving our tool and had a great experience with our support team. Your recommendation and support mean a lot to us! If there's anything else we can assist you with, please feel free to let us know. We're are always happy to help!

-J Barjum

February 13, 2024

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Kyan Cuisine
Canada
Over 3 years using the app
Zapiet replied February 15, 2024

Hi Vanessa,

Thank you very much for taking the time to leave such a lovely review, it's very much appreciated

It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".

If you have any questions or need any assistance, please do not hesitate to reach out.

All the best,
Jessica

April 11, 2024

Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.

Would definitely recommend to anyone!

King Street Meat Co
Australia
8 months using the app
Zapiet replied April 13, 2024

Thank you so much for your glowing review! Your recommendation means a lot to us!

We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.

If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!

- Klaudia

February 20, 2024

Stephane provided great customer service and support to fix our issue.

Barsha Wines & Spirits
United States
Almost 5 years using the app
Zapiet replied February 23, 2024

Hi Lenora,

Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions.

And if anything else comes up, don't hesitate to reach out :)

Stephane

May 7, 2024

When I was in trouble, they helped me immediately and were very helpful.

JFC New Zealand Ltd
New Zealand
About 2 years using the app
Zapiet replied May 9, 2024

Hi Okita!

Thank you so much for your kind words. It was truly my pleasure to assist you in sorting out the issue you were experiencing with Zapiet - Pickup + Delivery app. If you ever need any further assistance or have any questions, please don't hesitate to reach out.

Have a great day!

Warm regards
Betty

May 8, 2024

I would give them 10 stars if possible!
Jayne help me brilliantly and made our checkout look so professional!

We are working with 2x markets (Ireland and the Netherlands) and Jayne and (her colleagues) all customs request possible and effortless.

Brilliant customer service!

Rob

VanVelze's Chocolates Ltd
Ireland
4 months using the app
Zapiet replied May 10, 2024

Hi Rob,

Thank you for your kind words. So glad we were able to assist you and get the Dutch side of your store set up.

Thanks to Ismail for help where needed. We're a team at Zapiet - Pickup + Delivery & always happy to help our merchants.

You know where we are if you need us in the future!

Jayne