Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,688)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

Edited August 31, 2023

I spent hours trying to figure out the problem I was having. I started a live chat and Jessica was able to quickly Identify the problem and correct it. Very nice and polite.
Thank you Jessica!

Consider It Joy Baking
United States
About 7 years using the app
November 16, 2023

Jessica was very responsive and resolved my issue.

McDaffa's Donut Cakes
United States
About 7 years using the app
Zapiet replied November 19, 2023

Hi there,
Thank you sincerely for taking the time to leave a review.
It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.

Warm regards,
Jessica

April 7, 2018

Andrew has been SO HELPFUL. I emailed him asking if he could integrate this app with Enitures "WWEX Freight LTL" Shipping App and he has been corresponding with Paul (Owner at Eniture) to help get the integration. I will be able to offer Will Call for my customers now through my website. Thank you guys so much! I really appreciate all your help, you've gained a customer for life!

Glassworks Unlimited
United States
Almost 7 years using the app
Edited November 27, 2024

Our most useful app. And they have a 5 star support. They are the best!

Fleuriste Binette et filles - Montréal
Canada
Almost 7 years using the app
Zapiet replied January 22, 2021

Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support.

Jayne

April 28, 2018

Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done

Log On Hong Kong
Hong Kong SAR
Almost 7 years using the app
Edited June 17, 2019

App is great; the people phenomenal! Zapiet responds quickly to my questions & inquiries! Their software makes it easy for our customers to order, pick location, day and time!

Papa C Pies
United States
Over 6 years using the app
July 22, 2024

Great support from Jessica and the whole team! The quick support is the reason I stay with Zapiet.

Kurty’s Cookies
United States
7 months using the app
Zapiet replied July 24, 2024

Hi there,

Thank you very much for taking the time to leave a lovely review!

It was a pleasure getting your local delivery up and working with our Zapiet - Pickup + Delivery app.

If you have any questions or need further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

October 9, 2023

We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.

Mandarin Oriental, Hong Kong
Hong Kong SAR
Over 6 years using the app
Edited June 1, 2022

This is such a brilliant app and worth every penny. Shopify's native ability does not have the same flexibility at all. The support is like no other I've ever received: super fast and always so friendly. Highly recommended.

Condor 7
United Kingdom
Over 6 years using the app
March 27, 2024

We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.

The Mill
United States
About 6 years using the app
Zapiet replied April 1, 2024

Hi Nathan,

Thank you sincerely for taking the time to share such a wonderful review!
It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details.

Should you have any further questions or require additional assistance, please don't hesitate to reach out.

Warm regards,
Jessica