Reviews (1,754)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for managing complex pickup and delivery logistics, enhancing customer experience and streamlining operations. It offers extensive customization and an intuitive backend, ideal for unique shipping needs. The support team is frequently praised for being responsive and knowledgeable, quickly resolving issues and improving reliability and user-friendliness. Recommended for optimizing delivery and pickup services.
Refine
-
By rating
Excellent support by Manuel
Hey Annie!
Thank you so much for your review! I'm excited to know that I was able to help you resolve the issue related to the rates. Your details helped us fixed everything ...
Fast excellent help!
Hi Brenda,
Thank you for the wonderful review! We’re glad to hear that you found our help fast and excellent. At Zapiet - Pickup + Delivery, we strive to be lightning fast ...
I never do these surveys but honestly Jessica with Zapiet support was absolutely amazing and deserves all the recognition one can get. Super helpful, responded very quickly and helped me fix issues with my shopify store that weren't even related to the app! She really went above and beyond and was incredibly pleasant to chat with the whole time as well. Thank you, Jessica! Oh and the app is great ...
Hi Sacha,
I really appreciate you taking the time to leave such a lovely review!
It was such a pleasure chatting with you and helping with the distance validation for your ...
Being told that I have to upgrade shopify because their check out doesn't support subscriptions....but it's worked before today...I would try and get to the bottom of whether its a money spinning con but with he 'help team' taking 15 minutes to respond each message this app is entirely not worth it. Refund please!!!!
Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience and any frustration it may have caused.
To clarify, the issue you're ...
We are planning to use this app soon, and their customer service has been outstanding. This is the only app we've found that offers all the functionality we need for BOPIS (Buy Online, Pick Up In Store). Highly recommend!
Thank you so much for your positive review! We're thrilled that you had a great experience and found it helpful. Your feedback is incredibly valuable and helps us improve.
Leo is awesome
Hi Robert!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to help you set up your new store with Zapiet Pickup + ...
This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.
Thank you for being a dedicated professional, Jessica. We ...
Hi Michael,
Thank you so very much for you lovely review and kind words!
It's always a pleasure chatting with you and trying to help you with your complex fulfillment rules ...
Ana was truly an angel. She was very patience with me and was so kind to do a screen record in order for me to understand better. I absolutely recommend Ana.
Hi Lara,
Thank you so much for leaving a review! I am glad to hear my assistance was useful, do not hesitate to write back to us if anything comes up! I know everyone will ...
When I was in trouble, they helped me immediately and were very helpful.
Hi Okita!
Thank you so much for your kind words. It was truly my pleasure to assist you in sorting out the issue you were experiencing with Zapiet - Pickup + Delivery app. ...
I would give them 10 stars if possible!
Jayne help me brilliantly and made our checkout look so professional!
We are working with 2x markets (Ireland and the Netherlands) and Jayne and (her colleagues) all customs request possible and effortless.
Brilliant customer service!
Rob
Hi Rob,
Thank you for your kind words. So glad we were able to assist you and get the Dutch side of your store set up.
Thanks to Ismail for help where needed. We're a team ...