Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.
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Great app with fantastic support. Highly recommended!
It was a pleasure assisting you with your store! If you need anything else please do not hesitate to reach out we are always happy to help out!
Best,
María
quick and clear
Hello Brent,
Thank you so much for taking the time to write this review for our app, Zapiet - Pickup + Delivery! It is always our pleasure to help you!! ✨❤️
Have a nice day,
J Barjum
Stephane Was a huge help! super insightful and offered a ton of support along the way!
Hi Matt,
Thank you very much for taking the time to leave us such a wonderful review
If anything ever comes up, or if you have any questions, please do not hesitate to reach out!
Steph
Excelente APP, la recomiendo
Hola Jenny,
¡Gracias por tomarse el tiempo para dejar una reseña!
Fue un placer ayudarte con nuestras funciones de Texto, Diseño y tiempo de preparación específico para cada producto en nuestra aplicación Zapiet - Recogida + Entrega.
Si tienes alguna pregunta o necesitas ayuda, nos puedes enviar un mensaje.
Un cordial saludo,
Jessica
Very helpful customer service
Hi Whitney,
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app
Any further questions or assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Zapier is much better than the other apps available. It is not only the app, but the amazing staff. High 5 to Jessica for the enormous support on helping to get the app installed and during the setup process. Jessica was exceptionally helpful and knowledgeable. I appreciate her support.
Thank you very much Juan for taking the time to leave such a lovely review
It was delightful chatting with you and assisting in the installation and setup of your pickup and local delivery using our Zapiet - Pickup + Delivery app for your store.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"
Hello Brandon,
Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I noticed that you mentioned everything was working fine in your last comment to my support team, and I would appreciate the opportunity to understand the specific issues you encountered in more detail.
My colleague Herman has reached out to you to understand what your remaining issues are, and I have personally assigned your conversation to another colleague who will be available all weekend in a US time zone.
I look forward to resolving any issues you have and having an experience with Zapiet that I know is possible.
Regards,
Sam Forde
Merchant Success Manager
Very helpful customer support
Hi!
Thanks a lot for taking the time to write us a lovely review
It was a real pleasure chatting with you and should anything else come up, we'll be there for you!
-Steph
Great app and excellent customer support.
Hi Nell,
Thank you very much for taking the time to leave us such a wonderful review
I'm glad I was able to help you setup and test our Zapiet - Pickup + Delivery app and rest assure that if anything ever comes up, we'll be there for you!
Steph
A real treat to have such a knowledgeable and supportive representative.
Hi Ray,
Thank you very much for taking the time to leave such a lovely review
It was my pleasure helping you with the product-specific preparation time feature of our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica