Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,659)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.

June 13, 2024

Excellent APP with amazing Support. Jessica is Top of the top.

JustMary.com
Italy
Over 4 years using the app
Zapiet replied June 17, 2024

Hi Matteo,

Thank you for taking the time to leave a review, I really appreciate it!

It was a pleasure chatting with you and ensuring that our Zapiet - Pickup + Delivery is working smoothly for you and your store.

All the best,
Jessica

Edited September 5, 2024

Jessica is consistently awesome and goes above and beyond every time to ensure my issues are addressed.

Murder Burger
Canada
5 months using the app
Zapiet replied July 18, 2024

Hi Joseph,

Thank you so much for taking the time to leave a review, it's very much appreciated!

I'm always happy to chat and help in any way I can with our Zapiet - Pickup + Delivery app.

Please do send a message in the future if you have any questions or need any assistance,

Warm regards,
Jessica

February 20, 2024

Stephane provided great customer service and support to fix our issue.

Barsha Wines & Spirits
United States
Almost 5 years using the app
Zapiet replied February 23, 2024

Hi Lenora,

Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions.

And if anything else comes up, don't hesitate to reach out :)

Stephane

June 12, 2024

Quick and clear assistance from Jayne, thank you!

Baked by Steph
United Kingdom
Over 1 year using the app
Zapiet replied June 14, 2024

Hey Steph

Glad that we could sort out your Zapiet Pickup + Delivery issue quickly.
You know where we are if you need us in the future!

Jayne

March 13, 2024

we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations

Rosemont General Store and Kitchen
Canada
Over 3 years using the app
Zapiet replied March 15, 2024

Hi Sarah,

Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team!

And we'll be there if you need it

Steph

April 29, 2024

Excellent app and especially excellent customer service! Thank you Jessica!

Jardins sur Pérolles
Switzerland
Over 3 years using the app
Zapiet replied May 1, 2024

Thank you for taking the time to leave a review, it's much appreciated!

It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

February 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
Canada
About 2 years using the app
Zapiet replied February 16, 2024

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

May 13, 2024

Great at making sure the app is compatible with other apps.

YukonGrow
Canada
Over 1 year using the app
Zapiet replied May 22, 2024

Thank you so much for your fantastic review! If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help!

Thanks again for your support.

-Herman

March 1, 2024

the team helped me updated the new version of zapiet . everything works so well

bayardgateaux
Canada
About 5 years using the app
Zapiet replied March 3, 2024

Hi Frenie!

I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review.

Warm regards
Betty

May 1, 2024

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Antoinettes Sweets
United States
About 2 months using the app
Zapiet replied May 5, 2024

Thank you John for the lovely review, it's very much appreciated!

I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to reach out.

Warm regards,
Jessica