Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

May 20, 2024

Betty was so helpful and efficient to help fix an issue with our delivery rates!

The Luxbox Co.
Australia
Over 3 years using the app
Zapiet replied May 23, 2024

Hi,

Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead.

Warm regards,

Betty

March 13, 2024

we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations

Rosemont General Store and Kitchen
Canada
Over 3 years using the app
Zapiet replied March 15, 2024

Hi Sarah,

Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team!

And we'll be there if you need it

Steph

June 13, 2024

Excellent APP with amazing Support. Jessica is Top of the top.

JustMary.com
Italy
Over 4 years using the app
Zapiet replied June 17, 2024

Hi Matteo,

Thank you for taking the time to leave a review, I really appreciate it!

It was a pleasure chatting with you and ensuring that our Zapiet - Pickup + Delivery is working smoothly for you and your store.

All the best,
Jessica

July 26, 2024

Great support!

BSG Auto Glass SA
South Africa
Over 4 years using the app
Zapiet replied July 30, 2024

Hi there,

Thank you for your review.

I'm happy we could sort out your issue quickly, we're always happy to help here at Zapiet - Pickup + Delivery.

You know where we are if you need us again!

Best,
Jayne

June 12, 2024

Quick and clear assistance from Jayne, thank you!

Baked by Steph
United Kingdom
Over 1 year using the app
Zapiet replied June 14, 2024

Hey Steph

Glad that we could sort out your Zapiet Pickup + Delivery issue quickly.
You know where we are if you need us in the future!

Jayne

February 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
Canada
About 2 years using the app
Zapiet replied February 16, 2024

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

April 29, 2024

Excellent app and especially excellent customer service! Thank you Jessica!

Jardins sur Pérolles
Switzerland
Over 3 years using the app
Zapiet replied May 1, 2024

Thank you for taking the time to leave a review, it's much appreciated!

It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

March 1, 2024

the team helped me updated the new version of zapiet . everything works so well

bayardgateaux
Canada
About 5 years using the app
Zapiet replied March 3, 2024

Hi Frenie!

I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review.

Warm regards
Betty

February 12, 2024

So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!

Soffritto
Canada
6 months using the app
Zapiet replied February 16, 2024

Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨

-J Barjum

Edited September 5, 2024

Jessica is consistently awesome and goes above and beyond every time to ensure my issues are addressed.

Murder Burger
Canada
5 months using the app
Zapiet replied July 18, 2024

Hi Joseph,

Thank you so much for taking the time to leave a review, it's very much appreciated!

I'm always happy to chat and help in any way I can with our Zapiet - Pickup + Delivery app.

Please do send a message in the future if you have any questions or need any assistance,

Warm regards,
Jessica