Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.
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Great app and customer service!
Hi Lisa,
Thank you for taking the time to leave a review, it is very much appreciated
It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Jessica was amazing in helping us figuring out the last few details to get the app up and running. It's a perfect app for customizing shipping and delivery anyway you want. And amazing customer service too. Thank you!
Thank you Francesco for your kind words and review
It was my pleasure helping you with your rates in our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
Great app! Great support! Love it!
Thank you Benjamin for taking the time to leave a review, it's much appreciated!
I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app.
Any other questions or any further need for assistance, please do reach out.
Warm regards,
Jessica
Easy set up to handle our delivery and pick up and customer service was great!
Hi Brianne,
Thank you for taking the time to leave a review
It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Agradezco la atención brindada por Diego, quién fue el asesor que estuvo apoyándome la mayor parte del tiempo en las muchísimas dudas que tenía. :)
Hola Itzel,
¡Gracias por dejarnos tu reseña!
Estamos muy emocionados de ver como nuestra app puede ayudarte a ti y a tu negocio.
¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros!
Saludos,
Diego
Great service. Quick and efficient
Hi Allison,
Thanks for the stellar review 🤩
We're delighted to know our support for Zapiet - Pickup + Delivery was quick and efficient for you.
If there's anything more you need, feel free to give us a heads-up.
Cheers,
Klaudia
Features: The application boasts a commendable array of features.
Implementation: However, the execution of these features is inadequately defined.
Documentation: The provided literature lacks clarity, presenting challenges for user navigation.
Glitches: Occasional glitches can be anticipated, which is common for most applications.
Customer Support: A significant shortfall is the customer support. Initial interactions are with a chatbot, often redirecting users to convoluted help pages.
Price Point: Given its pricing, a more streamlined and intuitive setup is expected.
Potential: The app has the promise to become a leading player in the delivery and pickup sector but falls short in critical areas.
Great, quick service. Very detailed, solved it right away including custom code.
Hello Jordan,
Thank you so much for taking the time to leave us this review
It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best.
All the best,
Sandy
Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.
Hello Ingela,
I am happy to hear that you not only find our app useful, but are also satisfied with our service and support.
You are definitely welcome to message us any time you need our assistance. Thank you for being with us!
Warm regards,
Pavlo
lovely customer support 10/10
Hi Kurt,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our customer support to be lovely and have rated it 10/10.
Reach out if you need anything!
- Herman