Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,696)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

August 5, 2024

Very helpful, made good suggestions, and quick response time! Thanks!

Pies & Provisions
United States
3 months using the app
Zapiet replied August 7, 2024

Hi Ryan,

It was really lovely chatting with you and helping to set up your local delivery within our Zapiet - Pickup + Delivery app and getting some of the wording changed.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

April 29, 2024

Excellent app and especially excellent customer service! Thank you Jessica!

Jardins sur Pérolles
Switzerland
Over 3 years using the app
Zapiet replied May 1, 2024

Thank you for taking the time to leave a review, it's much appreciated!

It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

May 20, 2024

Betty was so helpful and efficient to help fix an issue with our delivery rates!

The Luxbox Co.
Australia
Over 3 years using the app
Zapiet replied May 23, 2024

Hi,

Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead.

Warm regards,

Betty

April 2, 2024

great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.

Cuppacakes.com.sg Singapore
Singapore
3 months using the app
Zapiet replied April 5, 2024

My Jee Huey Lim,

Thank you for taking the time to write such a lovely review

I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.

And of course, the extra styling for our widget was my pleasure!

-Steph

April 2, 2024

Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.

Blueberry Hill Meals
United Kingdom
8 months using the app
Zapiet replied April 6, 2024

Hi Victoria!

Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help!

-Veno

May 1, 2024

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Antoinettes Sweets
United States
About 2 months using the app
Zapiet replied May 5, 2024

Thank you John for the lovely review, it's very much appreciated!

I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

July 5, 2024

We've only had this app installed a few days, but everything seems to be going well! What I'm really leaving 5 stars for is the amazing customer support team - shoutout to Kitty in particular! Responses were quick, clear, and helpful, even when the queries were issues the team hadn't encountered before Kitty was able to help me work through them and make the app useable for our specific needs! Really fab! :)

Wilma's Bakery
United Kingdom
3 days using the app
Zapiet replied August 18, 2024

Hi Guys,

Thank you so much for the lovely review.

It was a pleasure working with you to overcome the challenges and get Zapiet- Pickup + Delivery configured for the stores specific needs.

If you need any assistance in the future do not hesitate to reach out!

Best wishes,

Kitty

June 11, 2024

Great tool, A+ support experience. Highly recommended!

Goose Island Toronto
Canada
About 4 years using the app
Zapiet replied June 14, 2024

Thank you so much for your feedback! We're thrilled that you're loving our tool and had a great experience with our support team. Your recommendation and support mean a lot to us! If there's anything else we can assist you with, please feel free to let us know. We're are always happy to help!

-J Barjum

May 13, 2024

Great at making sure the app is compatible with other apps.

YukonGrow
Canada
Over 1 year using the app
Zapiet replied May 22, 2024

Thank you so much for your fantastic review! If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help!

Thanks again for your support.

-Herman

September 17, 2024

Great support team!

Lubliner Florist
United States
About 1 year using the app
Zapiet replied September 22, 2024

Hi there,

Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you.

If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡

Thanks again for the lovely review; it really means a lot to us. 😊

Leo