Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!
Hi Therese,
I am delighted to see your review!
It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!
Warm regards,
Pavlo
Their support is great! Kind folks and always quick with a response
Hi,
Thank you so much for your feedback, it was truly a pleasure to assist you! Your kind words mean a lot to us and motivate us to keep providing the best service possible.
Best wishes
Jeanette
Great support. Great app. Jessica's work is spot on. She is doing her job very quick and has good answers for everything. Definitely recommend this app. Keep it going guys
Hi Marius,
Thank you so very much for your lovely review!
It was such a pleasure chatting with you and helping set up our Zapiet - Pickup + Delivery for you and your wife.
If you have any questions or need any further assistance, please do not hesitate to send a message.
Warm regards,
Jessica
This is the best and most complete app for pickup sales as far as I am aware of and the service is great!
Hi Timothy,
Thank you for the fantastic review of our Zapiet - Pickup + Delivery app and service!
It was a pleasure assisting you with our app's settings, and helping you resolve your issue!
Please don't hesitate to reach out if you need anything in the future – we're always happy to help!
Warmest regards,
Krystabel
Very helpful with setting a time for pick up & delivery as options
Hi,
And thank you for the awesome review!
I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.
Rest assured that if anything comes up, we'll be there for you.
Steph
El soporte fue muy rápido y resolvieron mi problema eficazmente
Hola Ruben,
¡Muchas gracias por dejar tu reseña!
Estamos encantados de poder ayudarte con cualquier pregunta que tengas relacionada a nuestras apps.
¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros!
Saludos,
Diego
This program is a life saver and has tons of flexibility. Their customer service is top notch and very helpful, if afterhours.
Pavlo is who I worked with and he saved the day!!! Great team and program!
Hi Robert,
It was wonderful to read your review! I am pleased to know that my help has been greatly appreciated.
I wish you much success with your stores. Be confident that you can contact us any time!
Warm regards,
Pavlo
I would like to thank Diego from the support team, he walked me through the set up and adjust to suit our needs. so thank you. the apps works great and looks amazing, this really should improve everything..
Hi Sophie,
It was a real pleasure helping you set up our widget!
If you need anything else, feel free to reach out. Our team is always happy to assist.
Welcome aboard!
Warm regards,
Diego
The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!
- Herman
I really needed this app to work. I thought it was working for months, but recently learned it wasn't. I spent hours trying to get it to format correctly but nothing would work. Reached out to support. It took a long time for them to respond and in the end they suggested that I turn off the Shopify Delivery & Pickup options, but that still didn't work.
Thank you for your feedback, and we sincerely apologize for any inconvenience you’ve experienced.
We understand how crucial it is for the app to function correctly, and we're sorry to hear about the difficulties you faced. We want to assure you that your ticket was escalated, and our team responded within two hours with a solution on a duplicate theme. It seems there may have been some confusion.
To ensure everything is set up correctly, we would like to offer you a setup call. Our support team will guide you through the process and verify that the app is configured to meet your needs.
Thank you for your patience and understanding.
-Klaudia