Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

December 17, 2023

Works quite well.

Celebrations GetFish Ordering
Australia
5 months using the app
Zapiet replied December 19, 2023

Hi,

Thank you for taking the time to leave a review! We really appreciate it :)

Best wishes,

Bogi
Assistant Support Manager - Zapiet

March 19, 2024

Jessica Was wonderful to work with.

BigCountryFarm
United States
7 days using the app
Zapiet replied March 21, 2024

Hi Brian,

Thank you for taking the time to leave a review, it's much appreciated.

It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + Delivery app.

Again welcome to the Zapiet family and please do let us know if you have any questions or need any further assistance.

Warm regards,
Jessica

December 14, 2023

Great support!

Cubegreens
Sweden
Almost 2 years using the app
Zapiet replied December 16, 2023

Hi Lill,

Thank you for taking the time to leave a review!

It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version.

Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Warm regards,
Jessica

April 22, 2024

Jeanette und das gesamte Team ist unglaublich hilfsbereit und helfen einen immer und überall. Selbst wenn mal etwas komplizierter ist, suchen sie nach einer individuellen Lösung und haben so unseren Onlineshop auf ein neues Niveau gehoben!
Danke!

Mosshammer
Austria
11 months using the app
Zapiet replied April 24, 2024

Hallo Josef, vielen Dank für diese wunderbare Bewertung!
Ihre freundlichen Worte motivieren uns, weiterhin hervorragenden Service und Support zu bieten. Wir danken Ihnen für Ihr Vertrauen und freuen uns darauf, Sie auch in Zukunft betreuen zu dürfen. Es ist uns immer eine Freude, Ihnen zu helfen! ✨

- J Barjum

February 1, 2024

Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader

Rosuz
Netherlands
About 1 month using the app
Zapiet replied February 8, 2024

Hi Suzanne,
Thank you for taking the time to leave us such a lovely review!
It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app.
And if anything else ever comes up, let us know we're always there and happy to help
Steph

January 18, 2024

Service support au top !! merci Zapiet !

Repetto
France
7 months using the app
Zapiet replied January 24, 2024

Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands

-Steph

February 13, 2024

Jessica was great!

Hugs, Greets, & Treats
United States
4 months using the app
Zapiet replied February 15, 2024

Hi RoShawn,

Thank you for taking the time to leave a review

It was a pleasure chatting with you and assisting in setting up the integration with one of our compatible last mile delivery services within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

January 30, 2024

The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!

The Gilded Forge
United States
About 2 hours using the app
Zapiet replied February 1, 2024

Hi Brooke,

Thank you for taking the time to leave a review and for your kind words!

I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app.

Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated!

Warm regards,
Jessica

March 6, 2024

unexceptional my friend María!

The Golden Pavlova
United States
6 months using the app
Zapiet replied March 8, 2024

Thanks a bunch for your review!

I had a blast helping you with your store.

If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟

María

November 21, 2023

Support is very speedy! Thanks to Jeanette for helping with our Cart issue.

Doh
United Kingdom
About 2 hours using the app
Zapiet replied November 29, 2023

I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day!

Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨

Have a wonderful day!

Jeanette