Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

January 11, 2024

parfait !

nysa cavistes.
France
Almost 3 years using the app
Zapiet replied January 15, 2024

Thank you for the 'parfait' review of Zapiet - Pickup + Delivery.

You know where we are if you need us again!

All the best
Jayne

January 17, 2024

Soutien technique très explicite et rapide. Merci!

konstantina
Canada
About 1 year using the app
Zapiet replied January 18, 2024

Bonjour Sonia,

Je vous remercie sincèrement d'avoir pris le temps de partager votre avis
C'est un plaisir d'apprendre que j'ai pu vous assister avec divers aspects et fonctionnalités de notre application Zapiet - Pickup + Delivery.

Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter.

Cordialement,
Jessica

November 16, 2023

Top notch support!

Town Line Paint
United States
12 days using the app
Zapiet replied November 20, 2023

Hello Todd,

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out.

Please don't hesitate to reach out to our team if you ever need further assistance.

Best wishes,

Diego

Edited June 16, 2023

The app works well and the customer support is great.

Remoov Flea Market
United States
About 9 years using the app
Zapiet replied June 17, 2023

Hi Gustavo,

Thank you for your review, it's very much appreciated

It has been my pleasure helping you this week with local delivery, shipping and conditional activation for our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Best regards,
Jessica

Edited August 23, 2024

We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie!

Update, August, 2024:
Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel!

Cinderella Cakes
United States
About 9 years using the app
Zapiet replied August 17, 2021

Hi Pawnie,

We sincerely would like to thank. you for taking the time to update your review. Your feedback means a lot to us, and we are truly grateful for your continued support.

Assisting you with our Zapiet - Pickup + Delivery widget was a genuine pleasure, and we're thrilled to have been able to contribute to your positive experience.

Thank you once again for your kind words.

Regards,

Krystabel

Edited September 16, 2024

Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again!

Billy's Bakery
United States
Almost 9 years using the app
Zapiet replied May 27, 2024

Hi there,

Thank you so much for your wonderful review!

It's great to hear that your experience with our team and app have been that good. Your feedback inspires us to keep aiming higher and if you ever have any suggestions or need assistance, don't hesitate to reach out!

-Steph

June 1, 2015

Great app. Andrew is very attentive. App is constantly being updated with improvements and new features based on customer feedback.

Paul's Bakery
United States
About 8 years using the app
Edited July 1, 2024

Fantastic, all round!

Bluebells Cakery
New Zealand
About 8 years using the app
Zapiet replied June 23, 2021

Hi there,

Thank you for your lovely recommendation and amazing words about our support team! :)

Best wishes,

Bogi

June 20, 2018

I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.

Zedrics
United States
About 8 years using the app
April 1, 2020

We have been using this app since we started our e-commerce site, and it only gets better. The team is amazing to work with and they make sure they can always meet our needs. Love the new functionality that is constantly added, which only helps us help our customers better. And they went above and beyond to help us customize our site even more in these crazy COVID-19 times. Highly highly recommend!!!

Buda Juice
United States
Almost 8 years using the app