Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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extremely helpful, through & friendly
Hi James,
It was delightful chatting with you, and I appreciate you taking the time to leave a review.
If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help.
Kind regards,
Jessica
I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.
Hello Lara,
Thanks for leaving us this amazing review!
It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us!
Best!
Diego
Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!
Hi!
Thanks a lot for your kind words! We're thrilled to hear that the time spent with our team and our app has been positive.
Your feedback motivates us to keep improving and adding new features to enhance your experience. If you ever have suggestions or questions, feel free to reach out!
Best regards,
-Steph
great service. Thank you!
"Huzzah! 🎉 Five stars? You're our knight in shining armor, fearlessly conquering emails and slaying dragons of mediocrity!
⚔️ Thanks for bringing the fire and passion. Reach out when you're ready for the next adventure.
Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!
Hello there,
Thank you very much for taking the time to leave a review; it is greatly appreciated!
It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app.
Should you have any further questions in the future, please do not hesitate to send us a message.
Warm regards,
Jessica & Diego
Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!
Hi Wazim,
Thank you for the awesome review!
I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one
Rest assured that if anything comes up, we'll be there for you
Steph
We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.
Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.
Here's to a successful launch of your Shopify store!
Warm regards
Betty
The app is fairly easy to use and the support team is very helpful!
Hi Brian,
Thank you very much for taking the time to leave such a nice review!
I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Stephane was very patient and helpful towards giving me solutions to my requests. Gracias!
Hi,
Thank you very much for your great review!
It was a pleasure assisting with the widget configuration. If anything arises, we're more than happy to help
-Steph
Found a few issues with the app but Herman the support agent was super good
Hi Boris,
Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.
We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.
Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.
Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.
Warm regards,
Ismail